Laundry Valet

Was going here for a few weeks and it was good until today. We arrived at 7 pm and were told by a young lady that even though they are open until 8:30 we could not use the machines. Despite the fact we only wanted to use the 20 minute washing machine and had been coming there every Monday at 7pm for a few weeks she still denied us service claiming a new rule prevented use of any machines after 7pm. At this point there were multiple customers still in the store using said machines.I suspect she wanted to go home early as her attitude was extremely unfriendly and she had a friend waiting for her. It was very humiliating and extremely unprofessional.Do not recommend.

A well organized laundry place in Vancouver downtown Vancouver. They also offer dry cleaning services.They also offer wash, dry and fold services. Amazing and wonderful customer service. They were really helpful.I highly recommend this laundry place.

The woman working here was extremely helpful to us as first time users of the laundromat. Thank you :)

They were great, but...Their quality has going down every year since 2013.I always give my white shirts to them for press and wash. In the past 6 months, I am not happy with their service at all.I might use their dry cleaning ( almost 2x compare to press and wash ) to give them one final chance before taking my business to somewhere else.

Excellent place where you can wash and dry those larger items that don't fit in your condo's washing machine. The place ha a clean seating area and all of the machines are well maintained and 'new' looking. The place is a bit on the pricier side, I've always been skeptical about using other older laundromats out of the fear of losing or damaging expensive duvets etc. They have limited but free parking as well, which is unheard of in downtown Vancouver. They definitely need to up their Wifi game. I was the only one here and could barely get 0.5 Mbps.

Great laundromat. Get there early because it can be busy. The staff was nice and helpful. Everything seemed clean. Washers clean really well. It takes a visit or two to understand which machines work best for your needs because there are multiple sizes. Good parking. Coffee shops nearby.

Laundry time before we end our 3 weeks long holiday trip.The shop was busy during the time we did our laundry and there was no waiting/sitting area for you to wait as we had two loads for washer.For the dryer, we did add more coins as it didn’t dry enough.

After more than a year charging me the same amount for the dry cleaning of the same clothes items, someone so called 'the manager' told me they have been charging me wrong and needed to increase the price. The so called 'the manager' seems to be, she never heard the word Loyalty" before. She tried to make make it look like I was trying to screw the system or something

A good experience! It was busy, but I got what I needed done! I was impressed that the dryers actually dried in time unlike other laundromats.

It's an OK place with free Wi-Fi large dirtng area TV and detergent for 1dollar. The washing machine look new and clean and a small load costs 2.75... Can't complain. Also has parking in front if u don't want to mix... With the pool in it.