Sophie's Gold & Gift Shop
33 Reviews
- Thursday11 AM–3 PM
- Friday11 AM–3 PM
- Saturday11 AM–3 PM
- SundayClosed
- MondayClosed
- Tuesday11 AM–3 PM
- WednesdayClosed
About the Business
|
Contacts
Call Us
+16049419119
2550 C Shaughnessy St, Port Coquitlam, BC V3C 3G2
Hours
- Thursday11 AM–3 PM
- Friday11 AM–3 PM
- Saturday11 AM–3 PM
- SundayClosed
- MondayClosed
- Tuesday11 AM–3 PM
- WednesdayClosed
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
- Repair services
Recommended Reviews
michelle roberts
23.10.2023
Sophie's Gold & Gift Shop
Amazing customer service! I come here for everything. My hubby and i both had our rings done here. Mine was custom made. All i can say was wow! Fabulous work and such a professional atmosphere! Will always come back here.
Geo Math
13.10.2023
Sophie's Gold & Gift Shop
Similar to others who have commented the service was appalling. Rude, passive aggressive, unresponsive, provided no information, just one-word grunting answers. Felt very uncomfortable trusting her with even the simple ring repair that was required so ended up leaving. This used to be such a beautiful store back when Sophie owned it. Now it has the feel and look of a second rate pawn shop.
Odnaras M
21.08.2023
Sophie's Gold & Gift Shop
Had purchased jewelry there many years ago when Sophie was the actual owner. It used to be an amazing store. Even though Robyn, the new owner, kept Sophie’s name, she did not keep the same customer service or ambience. Not at all helpful. She was great on the phone but in person she was rude and grumpy. We ended up leaving. Also, the shop itself has a depressing feel to it - dark, old and musty. We prefer to support local but not this time.
Linda Zwaga
07.08.2023
Sophie's Gold & Gift Shop
Very unprofessional and extremely poor customer service. Gave me a fake quote $150 to repair my gold Seiko. I went to Citi Jewelry Exchange a few doors down and he examined the watch, said it was the battery. Put in a new battery and it's fixed for $10. Read more on Yelp!
Payman Baharmand
04.08.2023
Sophie's Gold & Gift Shop
Mediocre selection of men’s rings, but more importantly to note, poor customer service; irritable, rude, and unprofessional demeanour when I addressed a concern regarding a sterling silver ring. No matter the question and no matter the difference in opinion, you should not respond in an unprofessional and passive aggressive way to customers.To be fair, I am willing to visit again and possible do business on the basis of other customers’ positive experiences. However, I did not have a good first impression.Best of luck to the owner.
Candice C.
03.08.2023
Sophie's Gold & Gift Shop
Jewelry broke a day after wearing, they did repair but took 3+ weeks. I wont shop there again. Disappointing experience overall.
Vivean Ready
21.07.2023
Sophie's Gold & Gift Shop
I have been taking my jewelry repairs to Sophie's Gold for so many years. In fact, I have even made a few purchases over the years. I find them to have a very good selection and no hustle of shopping in the mall where sometimes you feel intimidated. Their work has always been impeccable and I've been most happy with the friendly service I have received over the years.
Keith eastcott
20.07.2023
Sophie's Gold & Gift Shop
Customer service is absolutely abysmal. Owner has 0 people skills or interest in running a business. Called in to find out about a repair timeline and was berated on the phone. Absolutely will not shop here again and would recommend you go somewhere else for your jewelry needs.
Lynn Stewart
18.07.2023
Sophie's Gold & Gift Shop
Very pleasant experience. Will be returning with my future jewelry needs.
M- Perrin
09.07.2023
Sophie's Gold & Gift Shop
I sold my old gold there. It was a good experience. I feel I got a very reasonable offer to purchase. I also like the fact that i could call to schedule an appointment with the owner Robyn who is very experienced in the field. Yes i will be back again and do recommend this shop. She also does custom design pieces too.
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2550 C Shaughnessy St, Port Coquitlam, BC V3C 3G2
Sophie's Gold & Gift Shop