Lakeshore Animal Health Partners

Had to take the dog in for poisoning and the staff were very friendly and helpful. They looked after the dog, and the vet came out three times to give me an update on how he was doing. Very nice facility. Good parking. Wasn’t busy (first day open). Needs some grass for the dogs to do their business. Thank you!

These people are shameful do not use. I was referred to this hospital by their emergency clinic. My Rottweiler was discovered to have a tumor in it's leg. I referred for a consultation which wasn't even in person it was over zoom which was close to $300 charge. The Dr gave me an estimation to amputate my dogs leg for 8k which is doubled the industry standard . Without even seeing my dog. I canceled any appointments and services with this hospital for the price gouging which other vets and the rescue agency I got my Rottweiler from called shameful and taking advantage of a desperate dog owner. Despite the cancelation I was given a Invoice for canceled services which I'm refusing to pay. Informed them I would pay the consultation but not for the canceled services. I've received several harassing calls and emails demanding I pay for the canceled services. These people are shady and shameful I'm how they conduct their business! I will report to better business bureau!

Wonderful experience. The surgical team, as well as the triage and after hours teams, were kind, and professional. Additionally, the facility is beautiful and well equipped.

Excellent orthopedic surgeon. Caring and thorough. Listened well to our wishes.

The staff is great in this clinic!BUTWait time is terrible. We came at 2 pm, and left at 11 pm, 9 hours spent to do consultation, x-ray and blood test.Don’t plan anything for your day if you are bringing your animal here.

The clinic is nice with kind and helpful staff, but wait time is really big. We’ve been here for 9 hours for our cat to get an X-ray and bloodwork. And we waited an hour to get him back after everything was done

We were very pleased with the emergency service provided for our 15 year old cat Oddie last month. Unfortunately the outcome for him was not what we were hoping for but they treated him and us with such compassion. They diagnosed him with lymphoma & give us the information we needed to make a decision whether to proceed with treatment. When we returned a couple of days later to have him euthanized we were impressed again with the professionalism of all the staff & the thoughtfulness of the entire process. This was a first experience of losing a pet for my 2 sons & we are so thankful that we had the use of your private room to say our final goodbyes. We never felt rushed through the process & we left feeling at peace knowing that he would be treated with the respect & dignity that he deserved as a member of our family. Today in the mail we received a piece of his fur that was tastefully preserved in a small glass bottle. Words cannot express how much this meant to us! It is such a comfort to have that reminder of him. Again, so thoughtful & compassionate. We definitely recommend your services.

What a wonderful place, full of compassionate, caring and knowledgeable staff. My sweet dog was referred to Internal Medicine at Lakeshore Animal Health Partners to investigate something found in his bladder. His journey moved from Internal Medicine to Surgery and now to Oncology but our experience has been nothing but positive. From reception, to animal care attendants, vet techs and vets we have received nothing but wonderful care, compassion and patience as we've gone through this journey with our beloved little furball. Thank you Animal Health Partners for not only the amazing care you give the furry family members, but also the support you give their humans!

DO NOT GO TO THIS PLACE!I made the mistake of not checking the online reviews before bringing my dog to this pet hospital, and now I understand why it has such a low rating of 3.8. Now compare that to all the other hospitals with ratings over 4.5 and there is a reason why.My first concern arose when I received the overpriced estimation for my dog's oral surgery. The cost seemed unreasonable to me. I approached the doctor with my worries, hoping for some understanding and guidance.However, to my dismay, the doctor showed no empathy whatsoever. Instead of addressing my concerns, she immediately took offense when I mentioned that I need help justifying the prices. She accused me of insulting her services and specialty, adopting an aggressive tone. She even threatened to refuse the surgery unless I agreed to have all three teeth operated on, disregarding any alternative options or reasoning.If the doctor had taken a different approach, explaining the importance of the procedure and discussing the potential outcomes of not having it done, acknowledging my worries, maybe my anxiety about the surgery might have been alleviated. Sadly, the doctor and the technician were rude, aggressive, blunt, and forceful throughout the entire interaction causing me to walk out with disbelief of the conversation that I just had...Based on my experience, I strongly advise against going to this pet hospital. The negative reviews left by others are a clear reflection of their LOW-QUALITY service. They do not care about the pets, their customers, only their egos and profession. It is a money grab. The delivery of communication was completely wrong, and the exorbitant price I had to pay was way too high for the level of care and professionalism they provided.Save yourself the trouble and seek a different pet hospital that values their customers, our beloved pets and offers quality care for a reasonable price. And just to clarify - Price is not the issue here - Quality is.

EXTREMELY LONG WAIT. I was there so long I heard the receptionist have countless phone calls saying 6 to 8 hour waits. However my final total was over 12 hours. I do not drive and the animal hospital near me was full. So I didnt have the option of ubering back and forth.At hour 5 i was told my cat had not even been seen by the doctor yet. In triage I was told she would be on IV but 10 hours later I realized she never even received that. Just admitted and stuck in a cage and ignored. I witnessed countless people admit and discharge. I was discharged at 1115 pm.The morning doctor didnt even bother with my cat at all. I waited til the night staff came in. I may as well have just stayed at home all day with my sick cat because it was the same as bringing her in at night. I was told countless times that other animals were critical but no one even looked at my cat to see if she was even in pain because she never even received an IV. Yet she was dehydrated and hungry. That is the LEAST they could have done.Unimpressed. I had ONE update the entire time. I arrived at 11. I received an update at 550 basically telling me theres no end in sight. No small discounts or compensations given for this ridiculous amount time and stress. In the end the plan was a plan I suggested. If the morning doctor just listened to my history to begin with... I would not have stressed out my animal for an entire day for no reason. My cat has gone through this before . I knew what would help her but I was considered uncritical. Sorry, but an animal suffering from no help for 12 hours is just as critical as an animal immediately deemed critical and on pain meds stat. She didn't sit in a waiting room for 12 hours.. but worse.. she sat in a cage for 12 hours with no one thinking she mattered.So much so that when she was triaged at 1145, I apologized for her behind being smelly from diarrhea, and I didn't have time to clean her because I was rushing here. The nurse said it was ok, they would wash her but when I saw her at 9pm she still had the same dirty behind as the morning. They let her sit like that all day.The staff loved to point out that it is run like a hospital for people, but the fact of the matter is, it is a business, and we are paying for a service. Unlike a real hospital. We are customers and our pets are the patients. And that service was not given. Just a huge bill. It is just bad customer service.The reception staff if amazing and kind and helpful.. the girl at night especially. She offered to at least get my girl out of the cage waiting and into a room with me to wait.... but overall... not a good experience. So not good, that this is my first google review in 37 years of life.