Best Western St Catharines Hotel & Conference Centre
1214 Reviews
- Thursday4–10 PM
- Friday4–11 PM
- Saturday4–11 PM
- SundayClosed
- Monday4–10 PM
- Tuesday4–10 PM
- Wednesday4–10 PM
About the Business
Best Western St. Catharines Hotel & Conf Centre | Hotel Rooms | Book your stay at the Best Western St. Catharines Hotel & Conf Centre in St Catharines ON. Enjoy spacious guest rooms, free Wi-Fi and free breakfast.
Contacts
Call Us
+19059348000
2 N Service Rd, St. Catharines, ON L2N 4G9
Hours
- Thursday4–10 PM
- Friday4–11 PM
- Saturday4–11 PM
- SundayClosed
- Monday4–10 PM
- Tuesday4–10 PM
- Wednesday4–10 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Identifies as women-owned
- Wi-Fi
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Seating
- Washroom
- Casual
- Cozy
- Groups
- Accepts reservations
- Alcohol
- Beer
- Cocktails
- Hard liquor
- Bar on-site
- Great cocktails
- Live music
- Live performances
- Sports
- Food
- Food at bar
- Dancing
Recommended Reviews
Kerrie Grant
21.10.2023
Best Western St Catharines Hotel & Conference Centre
Our hockey team stayed at this hotel and we had a fabulous experience. The courtyard was awesome for the kids to play, mini-put, outdoor and indoor pool were also a great addition. The staff were very accommodating to set up the lobby for parents to socialize after 10:00pm when the courtyard shut down. It was a great time. Rooms were clean, the patio door opening to the courtyard was very nice to get fresh air during the day.
Jessica
09.10.2023
Best Western St Catharines Hotel & Conference Centre
This hotel is poorly maintained... Sketchy elevator, wallpaper bubbling and peeling off in big chunks, crusty/dirty bathroom soap bottle, musty smelling vents (coils covered in mold), dirty balcony chairs (uncomfortable too), no screen door fir balcony, extremely weak and broken lock system for balcony door... I was also told they could not match a lower price for the room that I found online. (On their website, it says you can). I could go on but I'll just leave it at that for now.It's a shame, I booked this place for my mom to enjoy a relaxing night but she had the opposite. She was placed at the end of the hallway next to the stairs and noisy door, as well as across the hallway from a loud family with a toddler. (She has grandkids so she enjoyed it at first, until they spent hours in the hallway being loud). I'll be sending her elsewhere to make up for this!
Teresa Heaney
25.08.2023
Best Western St Catharines Hotel & Conference Centre
Not quite as advertised. Difficult access to outdoor pool from rooms facing onto pool, not as shown. Grungy bathroom. Damaged personal item possibly due to staff. Management was professional and made an attempt to compensate. Quick access to Niagara Falls. Very cranky breakfast staff member (manager?) biting off heads of customers and staff. Other staff professional.
Rebecca Kingston
23.08.2023
Best Western St Catharines Hotel & Conference Centre
We really enjoyed our vacation. There were a few really great employees there, but a couple were a little hard to deal with, especially the woman running the breakfast. The gym and pool are used by regular local members, so they didn't seem pleased to be sharing the facilities with a bunch of loud children on vacation. We did our best to give them space, but we were also paying to be there. The attendant didn't bother to pull out pool toys for the kids unless specifically asked, and getting towels from her was a bit of a pain. They should be set out for the use of the guests. The mini putt course is in desperate need of attention but is free, so I don't want to complain too much. The arcade is a great distraction on rain days. Overall, we do recommend this location and will probably return in the future.
Anant Raj
06.08.2023
Best Western St Catharines Hotel & Conference Centre
USP for this Hotel is its location however the room condition, pool and other amenities conditions are really bad. Rooms are small and in very bad shape which needs immediate repairs and renovation. Not a place for long stay however if you do not get any other hotel then it is good for 1 night stay. Hotel and Kitchen staffs are nice . Front desk staffs are rude and doesn't care for customers. If renovated and front desk staffs trained/changed this Hotel can regain its glory. Based on all I would not give it more than 1 star
Sagar Kapoor
03.08.2023
Best Western St Catharines Hotel & Conference Centre
One of the best hotel staff I have interacted. Very helpful and professional. Hotel is located continently off QEW. Close to Niagara Falls. Great breakfast choice to start the day with. Indoor and outdoor pool, sauna, hot tub, Arcade, mini golf lot of amenities on site to keep you entertain. They also have one Level 2 EV charging station for use. I selected this place instead of staying in a motel at Niagara Falls while paying the same charge for room and getting so many amenities. I would recommend, others to do the same.
Shadi A
20.07.2023
Best Western St Catharines Hotel & Conference Centre
Staff are nice but cannot care less about guests’ experience. The place is clean but dated and rundown. I will not stay here or recommend those who want to have a peaceful night to stay here. There were kids/teenagers with no parents partying and running around in the hallway in front of our room for three hours. Hotel had only one security guard who could not handle the situation. Overall not a good experience at all. I do not recommend staying here at all the whole situation was handled really badly.
mohamed ismail
16.07.2023
Best Western St Catharines Hotel & Conference Centre
The hotel is somewhat dated and needs to be refurbished badly, obviously Covid has a impact on things, my washroom toilet flush was not working, which I found annoying, having said that the hotel is off the highway, so quite convenient.Breakfast left a lot to be desired, as we did not have enough vegetarian options, however I appreciate the hard work the staff were putting on and they were very helpful, when I got locked out of my room.
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2 N Service Rd, St. Catharines, ON L2N 4G9
Best Western St Catharines Hotel & Conference Centre