Jimmy Choo Toronto Outlet

I went to the JimmyChoo premium outlet store last week, and I received very attentive service from Olivia, who not only introduced the products in detail, but also recommended styles that suit me. I will definitely look for her next time and recommend Olivia, she’s very very nice person.[爱心]

Absolutely no one compares to Matthew! I have only had the most positive experiences with him. Incredibly thorough, knowledgeable and responsive. He even helped me with a purchase on his day off! If you’re considering purchasing at Jimmy Choo - he’s the go to.

Mathew helped me to purchase two items over the phone . Great customer service! He was very helpful in answering questions as well as helping in finding the items I needed. Ask for Mathew to get a good service.

They have the best service. I love dealing with Mathew. He is on top of everything and knows exactly how to deliver the shoes!

They gave my friend good service. I am not sure what to respond when that male staff said if their shoes weren't comfortable

Matthew and Peter are the sweetest, most patient, funny and knowledgeable luxury shoe associates I have met. My mother and I went in on a weekday looking for our shoes to my wedding and they were so supportive and kind the entire time, high energy but not pushy. I enjoyed our experience and we purchased two pairs from Matthew for the big day. Will definitely be returning. The store is clean, has amazing deals with a great selection.

Had a very nice experience with Mathew and Neil at the store. The both did a wonderful job helping me out with picking the shoes I wanted. very patient with me trying to choose between colors/styles. Highly satisfied with the customer service. will definitely go back!!!

Great location with a good selection of product. Sam was a great help and very knowledgeable on the product!! Make sure to ask for her!

This rating represents my review of the company - Jimmy Choo.I recently requested help with repairs and was willing to pay the associated costs. I was transparent that the shoes were gifted to me and I could not provide proof of purchase. They were very nice and helpful and agreed to help.After I dropped off the shoes to store, I was informed these were purchased from a sample sale (which I wasn't aware). From that point forward, I was immediately declined everything due to company policy. The Yorkdale staff was very nice to offer a courier return. However, the overall process has left me feeling very unwanted and unworthy.From the company's perspective, It was very obviously, I was no longer considered a customer and therefore didn't deserve support or service. I wasn't asking for free service or trying deceive. For a large multi-million dollar company, I took it personally when they didn't want to make an exemption for my case.I have always looked to luxury goods as an indulgent treat to feel better about myself. This incident has made me really sad because I realize no matter how much I covet Jimmy Choos, I represent a type customer they do not want and be associated with.

I bought a pair of shoes for my wife from this location. I had great experiences with Olivia. She is amazing and very helpful. I will definitely refer friends to her.