Anarres Natural Health Apothecary

This store is truly a gem worth visiting and supporting. Tracey, the owner, is extremely passionate and well-experienced on the numerous services and products her store offers, and has been sharing her knowledge as a Certified Natural Health Practitioner for many years. The store itself has lots of character and charm with many products on display to choose from and shopping sections in support of various causes. It's a place that speaks to community".Like all places during this difficult time

I love the Store !!! Great products!!! Many years I ordered essential oils ,100% natural and prices much lower than other places. I also buy lotion for my face, which is great and saving my life! After that one I can not use anything. It is moisturizing and healing your skin from the first use. It calls Raindance Daily lotion ,and it smells roses. I love it!!! Thank You, Tracy!!!

I've shopped at Anarres for over 5+ years but my last visit was less than satisfactory. We waited outside until we got the 'green' light, fine. But as we walked in we were not only rushed but were told we only had 10 min to do all of our shopping. On top of this there was hardly anyone who approached to help us. Maybe if someone helped us we could have been out of there in time. As we're told to basically 'hurry up' whoever was at the cashier was busy having small talk with another customer. My spouse was told her face shield was not adequate and she had to wear a mask instead. I felt so rush I didn't end up purchasing everything I needed. The entire experience was less than pleasant. My spouse won't be returning to this store and frankly neither will I anymore. Customer service really needs to improve here. Otherwise they carry good products.

REMEMBER: Try to bring your own bags and containers if buying anything from the bulk section. :) This is my favourite place in Toronto to source all of the raw materials I need to make my soaps, candles, and beauty products. I used to order online, but was pleasantly surprised one day to find this place so close to where I live! I have yet to find myself in a situation where they don’t have a particular item I need, tons of variety, and a focus on ethical sourcing. Everything I’ve purchased has been high quality, but priced very reasonably. The ladies that work there are also really friendly, and knowledgeable. I buy my essential oils, raw butters, clays, soy candle wax and soap ingredients here. If you are a DIY’er you will love this place too! ❤️

A truly remarkable store. I practice Traditional Chinese Medicine and Acupuncture and I love and recommend this store to everyone who wants to get natural supplies to make things like clean personal care products. The owner and the employees have real knowledge of natural products and can help you pick the right items. This store is a DIY heaven. You can be sure of the quality and many products are ethical, fair-trade or organic. Altogether a lovely experience shopping at Anarres. Environmentally sustainable choices, you can bring your own containers for bulk items.

I have visited 3 times now have purchased numerous oils, bottles, PPE, gemstones, and other natural products. Jess has been so patient and helpful with me every time I have gone in. She gives me great tips advice and answers all my questions honestly and to the best of her knowledge. I have met the owner Tracey on on visit and she was also very helpful and also answered my questions. My shopping experiences here during Covid made me feel very safe and comfortable and I will continue to support them. I love the variety of all the products available for people who enjoy using natural and homeopathic products. So happy there is a unique place like this in Toronto. They also have online and pick up orders available which is so convenient. Jess is the best and makes me want to buy everything because she is so friendly and helpful!

Hi Tracy. Writing this review as a response to your last reply to Shiva Shankara's review. I am his wife who never received a copy of my receipt, please check your sent items to see whether you typed my email address correctly.There is no way you had to repeat this request to keep the mask on mouth and nose three times , you made that up. You told me once and I put it on right away. YOU MUST WEAR A MASK PROPERLY AT ALL TIMES - NO EXCEPTIONS- I failed to see that sign on your door and I am sorry about that. I had my face-shield on when I entered your store, after hearing your request, I did put on my mask, there was no need to be so paranoid and still remain 6 feet apart. The rules from the World Health Organization is- a person either needs to wear a mask OR distance 6-feet not wear a mask AND 6-feet. No hard feelings, if you want customers to follow the rules then you should get to know the rules yourself first.If you don't want customers sitting down in your store I suggest removing the chair that is right in front of the cash area, please. I sat because I lost my interest to shop after your unwelcoming behavior and attitude even though my partner was still looking for a few essential items that he intended to buy from your store. We were not there for 44 minutes. More like 25-30. Again, we were not aware that we had to finish our shopping including checking out (which was rushed as well) within 10 minutes until you mentioned it to us right before we were about to leave.You can either stay open and serve your customers properly and take this feedback and use it to improve your customer service or you can blame your customers who are paying you to stay open. The restrictions weren't stressful, you were projecting your own stress onto others that's how it felt like. I see why you keep receiving so many negative reviews on terrible customer service, with or without the pandemic. Let's be honest.I wish you all the best. We will never come back to your store again.

I did a workshop a few years (pre-pandemic) and it was great. What really got me to give 5 stars is the custom essential oil blend they did for for my new moon meditation. It even made me emotional to have my own blend. Can't wait to shop here again!

Anarres Apothecary is great place to get all your customized and all natural body care needs.Every class that Tracey teaches is well rounded with up to date and useful information.The Mother and Baby care class is great. If you're looking to learn about better pregnancy products, this is the place and class to learn.

Workshops are incredible. The staff specially Tracy is super resourceful, talented, serious, and committed to her craft. She has created a gem in Toronto that we should preserve and visit for healing, creation, and ancestral herbal wisdom.