Hôtel William Gray

Disappointing experience. We were very much looking forward to our Easter weekend trip to the William Gray. We booked 3 nights but decided to check out after just 2 nights as we couldn’t sleep in the hotel at all. Beds uncomfortable, pillows feel so old and all lumpy with cushioning, climate control is so loud you cannot sleep with it on. Upon checking out we were so upset to find damage to our brand new car that we left in their valet. We have just got this car and it has two chips to the paint in the bumper where they have obviously hit something in their tight underground parking lot, and didn’t even have the decency to tell us. Of course, I am sure you will take no responsibility for this as the valet ticket says. You should be more careful with peoples vehicles. Wouldn’t return or recommend this hotel to anyone. We now have probably a $1,000 repair bill! On top of the $1,000 we paid to stay here, and $800 we spent in their spa!

Phenomenal. Had just a day in Montréal recently and stayed here. We had a corner King that was spacious and bright. The decor is minimal and trendy, but not utilitarian.The bed was amazing, I just wanted to laze in it all day, but there was too much good food and sightseeing to be had! The shower was sublime, I didn't know I needed 5 different shower heads all pelting me in various ways and intensities.Service was chill and stellar and made you feel like a million bucks. If you're driving, you must do the valet parking - the hotel is right in old town and parking is a nightmare.We had a delicious breakkie at Maggie Oakes, with the maple kouign-amann (queen a-mahn) being a surprise hit for Mr. Uruk. I insist you try it!Overall, well worth the price point, and so central to some of the best walking areas in town.

Absolutely stunning place a lovely mixture of modern exposed columns and beams and heritage bricks. Well appointed rooms in a great location.Great and friendly staff, Eddy was magnificent. The concierge were also helpful in booking restaurants and giving bar recommendations.

I recently stayed at Hôtel William Gray and I have to say I was blown away by the experience. The hotel is located in the heart of Montreal's Old Port, and the location couldn't be more perfect. Everything you could want to see is just a short walk away.The rooms at Hôtel William Gray are spacious, elegant and comfortable. I loved the modern decor and the fact that they have kept the building's historic charm. The amenities in the room were fantastic - from the comfortable bed to the luxurious linens and the Nespresso machine, they have thought of everything to make your stay as comfortable as possible.The staff was incredibly friendly and helpful throughout my stay. They went out of their way to accommodate any requests I had, and provided some great recommendations on restaurants and things to do in the area. The hotel also has a great rooftop bar with stunning views of the city.

Staff and location are great. However, the bed I slept in was quite soft and lumpy - it definitely needed to be replaced. The Wifi was also quite slow at times. I've stayed at a number of other hotels in Old Montreal and prefer Saint Sulpice or Hotel Place D'armes

My wife and I stayed at the William Gray for New Year’s weekend. The staff was incredibly friendly and helpful. The bed was very comfortable. The shower was amazing with multiple heads. We had requested a room that provided quiet, and we were very pleased with the room selected by the staff. On the downside, the bath towels, while clean, were frayed. The room was a little smaller than anticipated. It would have great if the provided toiletries were in sustainable containers.

My absolute favorite hotel to stay at in Montreal! I've been a William Gray fan since they first opened and have had an exceptional experience EVERY SINGLE TIME! Upon arrival with the valet team and then to check in, the staff are warm, friendly + helpful. I always appreciate the complimentary bottles of water waiting in the clean rooms, ample towels in the washroom, Le Labo products and a seriously amazing shower! (don't underestimate the joy of a good hotel shower). The beds are a great size and really comfortable. I love my summer visits to the hotel so that we can enjoy their beautiful rooftop terraces, exceptional views of the Old Port. I've enjoyed breakfast, lunch + dinner at the hotel restaurant, Maggie Oakes and it has always been good and consistent. I've enjoyed a few visits to Spa William Gray and highly recommend the thermal circuit as well as a massage with Petra - she's excellent! This hotel is chic, full of good energy, has a lovely team of staff that works at the hotel and the location is prime! A MUST VISIT!