Leisure Industries

The service I received from Leisure was amazing. They went above and beyond my expectations and my backyard now looks outstanding. We love our new pool and hot tub. It has been put to great use this summer and we have received nothing but compliments from friends and family. Would highly recommend Leisure to anyone!

I had my pool built by the Leisure Industries about 4 years ago and ever since, I have continuously used their services for all my pool needs. In fact, this year I purchased a safety cover from them and once again they did a great job. They really care about their customers and have decades of experience in this business. Pat was very flexible giving me options and advice during the ordering process and Jill and Joanna came to my house several times to measure/inspect to ensure the cover was done right. They were also in constant communication with Andre, who did a great job installing the safety cover. I also had a small rip on the liner and they made sure the repair was done under warranty and in coordination with the pool closing to minimize the amount of water loss. I totally recommend Leisure Industries to anyone who needs pool installation or services.

The sale people are great but the pool installers are terrible. They don’t Care about what they’re doing. Basically throw everything in a hole. No Attention to detail. Took over 2 months to finish. Was told “ well it’s been raining” meanwhile people in the neighbourhood who used a different company got the pool done less than two weeks. Still have things to be finished. Stay away. Use anybody else.Sorry the place of business was at your location in Oakville. I have never been to the place on Harvester.

We recommended Leisure Industries to our landlord for replacement of pool liner, because they are local and were helpful in balancing pool chemicals over last few years. However, was not impressed with interaction regarding installation of the new liner. They left their lunch garbage in our backyard, along with the pool trim. Used my electrical cord without permission and didn't put it away when they were done with it. Pumped pool water and sludge onto our driveway. Poor communication, unprofessional attitude and poor quality installation. Liner and trim already pulling away from the wall. Owner at Leisure didn't seem concerned about the feedback told me to go contact my landlord on whose behalf I was advocating. Not recommended.

Called for the quote on small MILAN 16'x10' pool and was told $30K uninstalled / $50K installed. I wanted to give local company a try but this pool can be ordered for around $15K delivered (without install) HALF of their quote ..so I guess no business from me. I will not support price gauging.

Terrific and very knowledgeable staff.

I have switched pool stores to start to work with Joanne and the team @ leisure.I currently own my own pool company and use their services to deliver the best products and service to my customers10/10

I purchased an above ground pool 2 years ago. It was under warranty. It had a hole in it this year?? When my husband called Pat, he was rude, blamed a tree? We don't have any trees in our yard. As well we noticed another 3 holes on the lining? We paid $8000 and this is the treatment we got. I would never recommend Leisure Industries to anyone. Worst customer service ever. They only care about making a sale.

We were so please with the exceptional and personable service we received from this company. They went above and beyond to get our liner installed earlier than scheduled to coincide with pool deck work we were having done close to the same date. Jill was wonderful and helpful. The installation went smoothly and it looks beautiful. We couldn’t be more pleased.

My salt sell wasn't chlorinating and my heater went into LO and Joanna told me that there's been so much pollen and with salt cell on it's last legs created all this algae and plugged my filters, sure enough I went home and cleaned out the jungle inside and all is happy again. I'll be returning again for sure. Amazing customer service (10+stars)