Superior Propane

I have been impressed with Superior propane from the first time I called them through to the installation of the tanks and the always 'on time' delivery of propane. Not to mention their good prices!

Review for moving/canceling service only. The service itself was reliable and good.I submitted my online request for canceling service due to moving three weeks prior to my move. After submitting it, the page says that a representative will contact you within three business days. I was never contacted. Two months post move I was still billed and my bank account debuted for the tank rental. I resubmitted the form and still never heard from superior as stated on the website.I just called them and spoke to them on the phone and it was explained to me that as I did not have the homeowners email or phone number on the form that they then mailed the new homeowners a letter and waited for them to respond before closing the account. Meanwhile I was still paying for the tank rental and no longer lived at the house.During my call I explained that had they called me in the first place I could have contacted my realtor for the new homeowners contact info if I had known this was the way they do things.Quite backwards to continue to charge me for the tank rental after I moved instead of charging the new homeowners for those months for the rental regardless of when they were able to get ahold of them.For this reason I would never use superior propane again.

Superior has always responded to my requests and concerns. Service has always been prompt with any of my requests.Discussions about pricing have always been resolved. Not always to my satisfaction but always fairly.

I have been using Superior out of Belleville for many years. Delivery is always on time, the drivers are friendly and very efficient. I feel like I'm working withe real pros every time.

Quarter to 9 in the morning and NO ONE is answering phones. Extremely long wait times and for what?! We need propane again and your service says 24 hours but you can't be bothered to answer phone calls? Are we now forced to come to the office to have our voices heard?!

Excellent company - great service and all staff are friendly and professional. Would recommend to everyone.

Have had Superior delivering to our house for 7 years. No problems, telephone assistance is great for times when online help is not appropriate, delivery person is efficient and friendly

Brad was amazing. He connected our new propane system and went above and beyond!

They have been excellent, best price and excellent service. They look after keeping you supplied with fuel and take the worry out of delivery.

The delivery guys are very polite and will deliver throughout the year, we have always received excellent service, on one occasion it was Boxing Day.