The Source

Savroop really help me a lot. I needed to email my video and photos to my friend and I didn’t know how to do it and when I go to Apple Store. They didn’t really want to help me or show me at all how to do it but this gentleman is so nice to take his time to show me and walked me through the whole process and now I could do this for free without buying anything. Thank you so much Savroop. I really appreciate your help.

Savroop was helping me chose the best blue tooth speaker twice . I was amazed for the result . I am enjoying the costumer service he did . It was awesome and it feels great . I love this branch. .

For someone that gets easily challenged with technology, Charles was very thorough and patient while explaining things in language I could understand. All that and leaving the store with a great deal compared to what I was paying in the past. A friendly and pleasant personality that included many other topics other than just the traditional sales pitch. No pressure at all. If you’re going into The Source, Burlington Mall, look for Charles. It made the process fun.

Staff were very helpful when helping us find a new phone/ plan. Everything worked out seamlessly and they were very knowledgeable and walked us through every step. Even writing it information down for us to remember and made it easy to weigh our options. Thank you!

savroop is too good with their customer. Explain every plans and discounts with full details.Worth visiting

I want to take the time to express how fantastic the service was today from employee's Sage & Soud. They went above and beyond in helping me and my partner with our purchases. They even went so far as to go out of their way to make us feel welcomed, comfortable and they actually asked, cared about and used the proper pronouns for myself and my partner! We haven't had good customer service like this in as long as the 2 years before the pandemic. Our deepest thanks to both of you for everything you did. Definitely highly recommend this store and these employees. It's one thing to say you can work customer service. These two know how to do that and bring a welcoming human factor into it as well. They took the time to understand us and what we were looking for and worked with us to find the right solutions that were the right fit for us. All the while treating us with the utmost respect and for that, I have nothing but the highest of praise for them. Thanks to you both!!!

Charles provided such great service to us! He was so friendly and knowledgeable about deals and products! He helped us great phone plan, new phone and speaker !! Ask him for help when you visit

Great service! Very helpful and willing to go above and beyond. Explained everything, answered all our questions. Gaurav was extremely helpful, switching our service from Cogeco to Bell! Will definitely go back to him and The Source! Super friendly staff and great products, can’t ask for more!

Went to The source last night with the family to find a better deal for a cell phone plan. Charles hooked us up with a sweet deal and saved us $200 that we were paying with our other major cell company. Super friendly customer service and very helpful and listened to what we wanted and didn’t push us on anything we weren’t comfortable with. Cheers

I cannot say enough about the patient, friendly, talented staff, especially Charles at the point of welcoming me to the store on a Sunday as they opened. This would be The Source inside the Burlington Mall, on Guelph Line.New and ever changing technology can be daunting, and of course, the phones are not even remotely the same even how you turn them on! So for me to have been met by Charles and his two co-horts who were kind and very patient answering all my questions, taking their time to explain it so I could understand.While Charles was transferring my files over and setting me up with my phone, the other 2 members (Ali and Catherine I am sorry, I forgotten their names) on staff didn't know I was silently watching and rating them as well. But each person that entered that store got their undivided attention and help.Just so refreshing to see this level of service these days!Kudos to you all.I highly recommend this store.