Dupuis Ford Lincoln

Superb recent experience with Dupuis Ford. Thank you to Frank and his team for excellent service on my vehicle. Complementary exterior wash was a nice added touch. Glad to have found this dealership that truly values their customers.

Everyone is so on the ball at Dupuis Ford. The salesman (Bob), financing (Jean Luc) service (Valerie and Francois) make life very easy plus are a pleasure to deal with! They all get back to you quickly, they are very knowledgeable and helpful. They delivered my new truck to my work place and picked up my other truck for service. I couldn’t be happier! Five stars all around!

Had a recent issue with the rear window of my 2015 Ford Edge shattering for a second time in 4 yrs. The service manager was extremely pleasant to deal with, reached out to Ford for possible compensation, provided a loaner, kept me apprised of the repair. My vehicle was returned quickly, clean with photos indicating the new window with the defrost grid above the rear wiper arm which had been the issue with the original recall in 2018. Ford provided compensation as well as the dealership...thank you Francois for all your support and effort.

Dupuis Ford went above and beyond when our regular dealer seriously let us down and put our vehicle back on the road despite clear signs of imminent brake failure - and surprise surprise, the brakes did fail a week after the regular dealer assured us everything was great. I mean, if by great you mean brake lines are bubbling and about to go, sure. Anyways - brake failure on Hunt Club during the afternoon commute! What a treat. Thankfully, we decided to try an out of town dealer (regular dealer wouldn't address the issue because it was too late in the day, had to leave a voicemail with the appointment person and wait for a callback - which only came after the car was already at Dupuis) as we needed this dealt with ASAP and got the car into Dupuis' service department. Despite long queues and parts issues, they proactively found a solution and got us back on the road in a very short amount of time, all the while being very polite and understanding.The best part? No pleading required - this was the default level of service provided. I think we'll be making the drive down to Dupuis for all of our future needs. They are amazing.

Great service. Friendly and honest staff. Definitely recommend

I've been dealing with Dupuis Ford-Lincoln since 1997, and have purchased several vehicles from them. The service department is second to none ... honesty and integrity personified. I've NEVER felt that I was being taken advantage of ... always treated like a member of the family. They take excellent care of both my vehicles.

I own a 2005 Ford F250 with the 6.0 diesel. The service department at Dupuis Ford is absolutely second to none. They’ve made extensive repairs and performed all my maintenance since about 2007. This happened because others couldn’t repair it properly. I would buy another Ford only because of their service.Beyond excellent.

In august I made an appt for September (almost a month notice) to have a recall done, and some warranty work.I was pretty much called a liar over one item of warranty work I wanted done. Which to me is inexcusable and unprofessional. I explained what had happened to that part of my vehicle and they said it had been hit. There is no evidence of it being hit and should of been under warranty instead of trying to charge me over $500 to get it fixed!! I said I’m not paying so the part is still broken.Also I am STILL waiting for the recall to be done and we are October 11-2022 today. Over a month since my vehicle was there!!No call, no text, no email.Again totally unprofessional and inexcusable.Not a happy customer

I’ve been going to Dupuis since 2015. Service has always been amazing! I now live in Ottawa, however I continue to go there because I know I can trust them to do the job right the first time. Keep it up :)

I’ve been a Chevy owner all my life, I’ve been shopping around for a F150 for a month or so. I’ve been to 3 dealerships before getting in touch with Dupuis Ford. And never mind my last name, we’re not related at all. But honestly, if you’re looking for great service and a well tuned team from the receptionist to the finance guy. Dupuis Ford is where you want to buy your next vehicle. A+ Dealership