Shoppers Drug Mart

Worst costumer service at the pharmacy! They never answer the phone and if you get lucky someone answer put you on hold foe so long and hang up! They tell you to come pick up your prescription on the next day or 2 and the worst my experience they keep forgetting to prepare it so I had to come back for the 3rd time its awful service! If they are that so busy maybe hire some staff to help improve your services! So all my family member we move to Remedys, as it was recommended, now I know why because of great costumer service plus they answer calls and you talk to the very awesome pharmacist!

Never answers the phone in 2 days, so then I go in and still has no fax for prescription. So then I call doctors office they say it has been sent, so THEN I try calling 5 different times thinking they must be busy UGH again no answer !!! Switching to a different Pharmacy WILL save you time equals money !!

Ok so worst experience of my life today . I feel so sad even writing this . Went to this shoppers last week as I needed a makeup product . I was helped by a wonderful ( I thought) woman called Iliana . Unfortunately the product didn’t sit right with me and I had to return it . Immediately I saw familiar face of Iliana and I told her how the product didn’t fit my skin. She took the bottle and said we could return it . When I was trying to get my card ready she very sarcastically told her colleague o she bought this and is returning it . As if saying we knew she was gonna come back and return . So very rude . I felt so disrespected as a human and customer . Was it because I am an India? Was it a racial attack I don’t know but I am disappointed beyond belief . Sorry for long review but I had to warn other people.

This pharmacy is a joke. They lose prescriptions, they don't prioritize, you can stand at the counter for 10 minutes and look straight at them and they won't do anything to serve you. Do yourself a favor and go to Valley pharmacy It's across the street and family owned and great service.

The store is always clean, organized and the isles are always free of clutter. Prices are quite decent and competitive. The staff are always friendly and helpful. They're open till midnight which is great for a late-night shop.

Slowest and least personable pharmacy on the face of the earth. Do yourself a favor. Go half a block down to pharmasave. You'll save time and mental energy as well as get better service and more information about the medications you are taking.

Store staffs are very nice and friendly, but the pharmacy staffs are the complete opposite. They alternate my prescription without my prior consent. You could be waiting at their window for 30 minutes and no one will give you any attention. Do yourself a benefit and just go ti a different shoppers.

Went to the pharmacy and a very rude women interrupted me and treated me badly. I was hoping to get refills on my daily meds and she dismissed me and said I had to come back in a few weeks despite being near the end of my meds. (Less than a months worth) I feel the pharmacy shouldn't be so rude to customers. There was a better way to say what she needed to without the attitude.

I try not to come here, but whenever I do find myself in this store its always a task to find things and also very difficult to find someone to help you. I end up waiting...and waiting for someone to help me find things and/or purchase them. Its just common sense, this store needs more helpful, friendly and knowledgeable staff to drive sales. And unfortunately, the pharmacy staff seems to not care so much or perhaps are so engulfed in their own problems to offer an assist. In any case, they can and should do better to serve our community with more integrity.