Caffe Tech

Purchased an espresso machine Lelit Bianca (V2) and a scale Acaia Lunar (2021) there - extremely happy with the level of service.Was able to have my questions in chat answered very quickly, Joe went and checked the actual scale to tell me the version - super helpful, I am impressed.And I live in Ottawa, ON, not in AB, so all the interaction was done via chat, e-mails, and regular mail (delivery):-).I highly recommend Caffetech to others!

Total horrible. You ask for refund something they don’t do it quietly completely and still charge you. Wasn’t even shipped. On top of that, I called no rep service answers the call. 0 % customer support. Lastly, charges you 3.5% for refund according to their policy. Go idrink coffee this place is a scam. I will have to call my bank and block their transactions.

Great prices, quick delivery and great serviceI purchased a new espresso machine and grinder from Caffe Tech in November 2020. When I reached out to them to ask some questions about what the right machine and grinder would be for me, Joe was very quick to set up a call with me, where he patiently answered all of my questions and helped me understand the differences between different machine options. As an added bonus, their prices were better than any others I could find and they included some really good coffee with my order free of charge.My items shipped quickly, and once I received them, Joe set up some time with me to make sure things were all set up properly.Unfortunately, I did have an issue with my grinder, but Joe and Ginzio were quick to respond and set me up with a Calgary based service center that dealt with the issue thoroughly and quickly at no cost to me. This was way better than having to send it back to Caffe Tech for service.Great job Caffe Tech! I will be coming to you for any of my future espresso needs.

Ordered an open box Rocket Giotto R from Joe at Caffetech last Friday morning (Nov 25), shipping to Montreal. I expected it to take a week but Purolator knocked on my door this morning (Monday 28th) with the (free) delivery! Had the machine installed and running within the hour, fantastic price and service, will be back for accessories and cleaning stuff. Thanks Joe!

I am so happy with the repair of my Espresso machine. It is over 15 years old and now it looks like new and works like new. Thank you for the helpful service and the quick turnaround. You folks are the best!

Recently purchased a Rocket Mozzafiatto shortly after the holidays and it was money well spent. The open box machine exceeded my expectations and is in immaculate condition. Joe is a wealth of knowledge and I appreciate that he got my order ready promptly so I could have espresso working through new years. I have a Baratza Encore grinder and have been able to brew some really flavorful shots it just takes a lot of work to be consistent. Though it's not necessary, for convenience, and as a time saver for my 3:30am wake-ups for work I plan to see Joe for a grinder upgrade. I think it'll be a real game changer if I can dispense directly into the portafilter with a consistent weight. Thanks Caffe Tech!

We just purchased Legit Bianca V2 & Eureka grinder. Joe was very helpful answering the questions we had about the machine. The machine arrived promptly and was very well packed. Thanks Joe!

I was online searching for a ECM Synchronika/flow control, and I came across CaffeTech. There was a great deal for the machine an even sweeter deal for Eureka Oro Single Dose grinder. I looked to the bottom left of the web page and seen access to a CaffeTech chat line. The owner Joe began to chat with me right away. I had a zillion questions, as I was a newbie to the espresso world, and wanted to ensure this was the unit. I knew already just because of its pretty looks...Lol. I was a little concerned to begin with as this was a local business, and I was spending alot of money. My concerns were dissolved quite fast. Joe was very personable, and punctual, answered my emails, texts and chat questions like no other. It took me a few days to pull the pin, but I was confident with the product and support I was receiving. When I recieved the machine there was a bit of a glitch I couldn't seem to figure out. Joe was chatting with me, on the phone with me, finally he said bring down to me. Now remember this was New Years Eve, he has let all his staff off for Christmas and New Years, and was running a one man show over the holidays. I brought it to him, within an hour or so it was done, only to find out it was the newbie at error...Lol, me..Lol. There is nothing like doing business with someone that is personable, honest, and a ton of integrity. If your in the market for coffee and espresso machines look no further, Caffetech is the place. He roasts his own coffee too, Ace Roasters, which he also through a bag in the deal. The roasting date was ONE day old, and delicious.Oh and the machine and grinder??, simply perfection, I think my wifes loves it more than I do...Lol...such a work of art!!!