Sudbury Nails & Spa

I went for a pedicure with my friend when asked what I wanted I said the 1st one (regular) when the lady kept on bugging me to get the most expensive one. After I was done I ended up having to pay 85$ for a simple pedicure when I believe she priced me for the most expensive one. Would highly not recommend as I was taken advantage of.

Went to get my nails done with a friend, service was good everyone was very nice. But they didn’t say anything about pricing, then proceeded to do multiple designs I didn’t ask for, and after I said no to a hand massage my tech insisted on, which was an extra 10 dollars I did it which I didn’t want. I have two crooked nails and one nail sticking straight up and ended up paying over $100 for things I didn’t even ask for in the first place. I’m a student who’s not rich so this was very very disappointing

First time was great! I was with Lise and she made sure I liked my nails the whole time, she put a lot of effort and did not try to hurry to get to other clients. be patient with them,they just started and are very busy

I visited today and the nails are very nice. However, I was charged an extra $20.00 for services I did not ask for. They added a top coat of the same colour and charged me an additional $10.00 & gave a wax massage on the hands without disclosing that it would be an additional charge, nor did they ask me if I even wanted it. It was nearly $100.00 for a set of standard acrylic nails without any designs that should not have costed no more than $65.00 - $70.00 at most. As a student who budgets carefully, I am extremely disappointed in the lack of disclosure to clients about additional costs. My friends who were with me also had their own issues. One was pressured more than once to pay for an eye brow shaping because they were 'bushy' and the other has blood on her cuticles from rough handling.I will not be going back to this particular nail salon, I'm extremely disappointed in the customer service.

Terrible service. Constantly trying to upsell and pressure you into spending more than you’re comfortable with. Worst pedicure I’ve ever had. Top coat has dark streaks and my feet don’t even feel smooth. Lots of surprise extra charges at check out. Never again.

When I booked the appointment I spoke with a man who gave me prices for the 3 children , two of them for pedicures he priced 35-40 dollars and the other child he priced 55$ for nailsWhen we arrived we got seated and asked what we wanted , I stated we called in , she gave me a sheet with NO pricing for us and then suggested what myself and the two children one who is 3 the other ten should get , I agreed thinking it would be the pricing for children under 10 .My bill ended up being $360!!!!Insane!! the one child’s acrylic nails went from 55$ to 75$ , was not told why it went up either and the other two children’s pedicures were adult prices over $80!!! EachThis place is a joke and rip people off!Do not go here to get your nails done!I feel like the tactic of showing the paper with no pricing and then pushing the services they suggest is how they go about getting more money out of you.I was very clear on the phone I wanted the kids under 10 pricing.My 3 year old got an 80 dollar pedicure today unrealI used to buy gift cards for family friends all the time will never againNow that I have looked into this salon I see so many bad reviews , I should have done my homeworkI will be putting this on every platform I can to warn others of thisSave ur self money and go somewhere elseI will say the women doing the girls pedicures were very nice but not worth feeling like you were completely hustledLesson learned - 1- be very very clear when your getting something done , double triple check the price because obviously when you make an appointment and confirm the price suddenly they just do whatever they want to get the most money out of you2- never ever go to this salon againUpdate pictures added - 3 days after my 3 year olds 80$ pedicure, nail polish is completely off on two nails !!

I don’t like to post negative reviews but I’d hate to see someone else disappointed for such lack of service for money. Firstly, I can’t believe how DIRTY it was. The station they set me at hadn’t been cleaned from the last person.. super gross- even after I left she continued to watch tv on her phone and still didn’t clean the table. I had a manicure.. I think it took about 7 minutes at max. My cuticles weren't even pushed back. The bowl of water she gave me to soak my hand for 10 seconds was cold. She continuously tried to up sell me on more .. even brought more over without me agreeing to it. My skin has nail polish on it. Overall really poor experience and I wouldn’t return. I can’t see this business staying in business operating like this.

My daughter went in yesterday (October 16th, 2022) to have a set of lashes done. The technician actually glued the lashes to her eyelid which she didn't really notice until she got home and are causing her pain. She called today to have them rectify the situation by removing them and give her a refund as this error should have never happened. They refused, the man, who claimed to be the manager, informed her that they could remove them but would not provide a refund. Which is absolutely unprofessional. I would recommend never going here to get your lashes done. In fact, because of the terrible customer service and the fact that they refused to rectify the situation, I wouldn't recommend them for any spa treatments. Enjoy the photo of the lashes attached to her eyelids.

I went this evening and usually it's not too bad here for walk ins but today when I told them what I want they were so pushy to up sell and add the stupid hot wax, they dont take no for an answer. It's $10 extra and it doesn't do anything. Warning ⚠️: The staff talk about you and gossip while your there.I don't want to go back.

Mary gave me the best manicure and pedicure I've ever received. She was precise and thorough and really took her time. She cut every nail perfectly to avoid ingrown nails, there was not a speck of polish on my skin, and she had the perfect amount of pressure in her massage. I will definitely come back here again, and I hope to get Mary again!