Sport Chek

Awsome store easy to use. Bike mechanic awsome

Very bad customer service. We went today thinking we will get some Black Friday deals and we understand some deals already end on Friday . The sticker was still on Men’s parka on two sections and we were trying on some .An employee just greeted us and without our knowledge when we turned back she too the stickers off from those sections without even informing the customers that the deal is no more . Felt insulted for trying those winter jackets.

This place is great. One of the best customer experience at a sportcheck.The manager helped me with a product that was defective and it was great experience.My dad is a senior guy and the store people greet and helped him find the right shoe for a right price. They are incredibly helpful and willing to go the extra mile provided you are a good/genuine customer.

Shout out to Jenny! There was a small hiccup with my online order requiring a couple trips back to the store... With that being said she handled the hiccup with ease and got me my shoes all with a smile on her face and empathy when dealing with me. The store is out of my way, and was the only store with the size i needed but will now become my goto!

My Fiancé dropped off his new board for its first service wax and sharpen, we were told it would be ready once we got an email so we awaited the email. we went in yesterday 02-06-23 to pick up our children some snowsuits for next year as they were on sale and grab my fiancés board, I stood back with my kids as he went to the service desk. I finally went over and noticed that he seems quite upset I asked what happened and he explained that they destroyed his board. I asked what they were going to do and he said they explained that the tech isn't back in till Sunday. I proceeded to go over to the counter and ask to see the board and speak to a manager to see if we could figure something out. When I saw the board I was shocked, to say the least. I'm not even sure how it would of happen but they took both edges off the snowboard on both sides of the board to the point the wood was exposed. they also put gashes in the sides of the board where they just continued to file it down and the whole top of the board was scratched, the board was unusable.We were able to get a refund for the board which is fine, except for the fact my Fiancé can't even get the same board or a replacement in a different brand because there is none in stock.The best part is that when he went to get his board before even showing him the board they tried to get him to sign off on paperwork a waiver for damages and issues with the board.That is when he knew something wasn't correct because we have never had that before.Unfortunately, we will not be bringing any of our equipment there to get serviced again. Money back doesn't always mean that your items will get replaced without having to either wait a whole season or settle from something less or even more which is not always something you can do is pay more out of pocket when it's not expected.

Came in here for a backpack for my daughter and found a very good variety. Friendly staff and prompt service. We also came in February to find ski gloves, but they had none. It was out of season, so I understand that. Not the store’s fault.

Wonderful customer service, and a huge thanks to Kanwar. Very respectful and enthusiastic; helped me around the store and prepare for the upcoming soccer season. Made me feel comfortable as it was my first time shopping for soccer gear, and would definitely come back when next season starts. Highly recommend to athletes who want to do the best in their sports career.

I had the pleasure of dealing with Stephanie. She was incredibly compassionate and understanding of my situation regarding an exchange. She worked with customer service to ensure I was able to leave with the right product in the right size. That extra mile of her exceptional customer service really made my day.

today very rude person working in shoes section. my daughter trying shoes bigger than her size . and he litterly snatched from her hand. rude and disrespectful behavior .if you working in child section you need learn how to behave with child. in this cold we not come for time pass.