Real Eyes Optometry

I was very happy to see Dr. Pati. This was my first visit with him. He is very knowledgeable and checked my eyes throughly. I have been to see other ophthalmologists before but I must honestly say that Dr. Pati is by far the best.

Expect no inform of price adjustment and narcissistic abuse by denying the price adjustment————————————I come here did eye exam for contact lenses fitting because the price offer is great here. But, once I’m starting to purchase the product, the assistants told me that they just have a new price system and price goes up. Waste my eye exam here(cause I can only get rebate for purchase the contact lense from where I had my eye exam) and online is cheaper even without rebate now————————————Regarding the reply from the store,This store has no courtesy of informing of price hike to existing customer who is due for purchase soon. All your excuse has not match basic courtesy of informing price adjustment.Additionally, this store would pretend nothing happens when quote again for the same product, but charge you significant more without informing the price change. And I called several time and some staff confirm the price hike and some pretend there is no price hike. Very poor management. Horrible experience for customer to suffer from narcissist abuse by saler. This store want to push you into self doubt and charge you more.

Very welcoming place & friendly staff! Dr. Amit Sahota was fantastic - super friendly, knowledgeable & kind. I was very satisfied with my first visit here and will definitely recommend to family and friends. I look forward to having a good eye exam place to come back to!

If you decided to go to this place you got the right smart decision trust me, staff are helpful and professionals and they do what they say. I’ve got my glasses less than a week I ask them if they can rush because I’m going out of the country, within few days I’ve got a call from them that my glasses is ready for pick up I’m so happy on that moment I will consider that as my Christmas present from them. Honestly I never expected to get my glasses before my flight. I trust this place and I will go back again someday. Believe me end of the day you won’t regret beside you will be happy. Yeoj2022

Dr. Pati is very thorough and careful. He explains everything really well and is a very thorough doctor. I wish there were more like him. He is an extremely good listener, caring and I always feel that no one can do a better job. Thank you, Dr. Pati. Thank you, to the wonderful and kind ladies at the reception. It's a real pleasure to interact with you all.

This was my first time going to another optometrist other than my childhood optometrist and it was great!AdminWhen I called to ask how much my appointment would cost, the office staff was very clear and I was able to get an appointment within a week! They seemed nice:)Upon arriving the day of my appointment The office staff were helpful and clear with what I needed to do to get everything in order with regards to my insurance and payment!Office layoutThe layout it quite compact and small but I had no issues with it!WebsiteThe instructions to get to the office are very clear on the website and I really liked how they accounted for multiple modes of transportation (for example car, bus and Skytrain). I do wish that you had quotes about how much each of your services would cost (but maybe I missed that!). Other than that I liked the website and found it helpful!Dr. Sahota ( I believe that’s her name!)I can’t remember the name of my optometrist, but she was so lovely,kind, and personable. This is my first time meeting her, and I feel like she really made an effort to make conversation and make me feel comfortable!! I appreciated the level of connection she was able to extend and really showcased what a healthcare professional should be. She explained my prescription to me and seemed very knowledgeable. Unfortunately they didn’t have my exact eye prescription in stock for me to trial but that’s not the optometrist his fault haha.Costmy other optometrist charges about $200 for a full eye exam and contact lens fitting while I was only charged 145 for both of those here:)Overall I am happy to write a positive review because I will definitely come back for the quality care, convenient location and nice admin!

Dr. Amit was very knowledgeable and did ensure a comprehensive test which I haven't seen in other clinic I used to go to. Keep up the good work!

My family saw Dr. Wang first time and new to the clinic. I booked back to back appointments for my husband, myself and my 4 year old son specifically so we didn't have to wait because I have 2 younger kids. My husband went first as my kids were asleep in the car. Then when I went the 1st thing the rude receptionist said was You were suppose to be here at 3pm". I said my husband came does it matter who is first? She said "Yes it does

I requested to have my prescription faxed over to my pharmacy and the receptionist I talked to over the phone was rude and reluctant to help and said she didn't have time to look up the fax number. I later looked it up myself (which btw only took 5 seconds if you have working internet and is in front of a computer.) I gave her the fax number and then she ended the call with okay..I'll try my best to get it faxed over sometime today" like it doesn't take less than 20 seconds to do so.The next day I went to my pharmacy and the pharmacist said the prescription that was faxed over did not have a doctor's signature therefore they could not dispense the medication for me.I don't know if this receptionist just lacks "common sense" to do her job correctly or is she just too lazy to do her job. Any sensible person would know that you can't dispense medication without a doctor signed prescription.My Response to the Owner's reply:Having prescriptions faxed over to the pharmacy is pretty standard service in all clinics

My family and I see Dr. Sahota, and are extremely pleased with their services. The optometrists are so patient and caring, and all the staff very helpful. We also saw Dr. Pati for an emergency, and he spent the time answering my daughters questions. We are so appreciative of his experience as he helped clear her problem and took the time to ensure she was comfortable. Top marks for this clinic!