Car Max Canada

I cannot say enough about the great service I experienced with Guy-Michael, supported by Asst. Mgr. Cory and Manager Steve. This team went to work on my behalf to find a vehicle to help me rebuild. I drove away with a 2019 Hyundai Accent, in great shape, with low mileage. Guy-Michael, especially, was knowledgeable about his product, kept me informed at every step of the way, and the customer service for paperwork, delivery, and transportation was outstanding. This was a great car-buying experience. Thank you, Car Max Calgary!

I went to Car Max Canada as my previous car was on the way out the door.When I got there I had the pleasure with dealing with Aaron Cymbalisty, he walked me through different options and was extremely patient with me as I wasn’t sure which avenue I wanted to take.Aaron and his team, in the end, got me an amazing car with a amazing rate as I had pretty bad credit.He made the experience way easier than I had originally hoped!! Thank you Aaron and the guys and gals at Car Max Canada!

Steer clear of this place and make sure you know the details of your loan, ie. term length and any additional charges added on to the value of the vehicle. They take advantage of people with bad credit and who do not understand how vehicle loans work. Take your time and don't feel pressured if it doesn't feel right. My initial experience with Kimmie was great, super personable and makes it seem like she's helping you out. All around a clever sales women. I let her know that my issue was not so much the monthly payments but the cost of my insurance. She closed the deal with offering to cover 6 months of no payments and a years free insurance. This being my first vehicle loan I was super excited and all in. 2 years later I brought my car in for an appraisal to Sunridge Nissan because they had someone looking for the exact model of my car. It was then to my knowledge I had found out that she tacked on an extra $10,000 of negative equity onto my loan. I assume that is what she used to cover the free payments and insurance costs. I would have never been aware of this if it wasn't for the appraisal. Kimmie skimmed over the contract, but left out the details that would have deterred me from the sale. Now I have a car worth about $15,000 on the current market but an outstanding loan of about $23,000. If I had known then what I know now, I would have never closed a deal with Kimmie.

I came into carmax auto looking to figure out why a vehicle i bought elsewhere had 16 accident hits on it and was still sold to me and i was also trying to re-build my credit rating, and the interest rate was so through the roof, so i had talked to a lady who was very kind and understanding and her name is Kimmie , she had talked to me and had me come in and we sat down and figured out what was going on and she was so Incredibly awesome!!!!! she got me out of the vehicle into another one which was very reliable and in safe condition, short story after buy the vehicle from her and getting a lower interest rate , a year later she called me again and had me come in and got me into a new vehicle with a rock bottom interest rate and took very good care of me ...... this person is so VERY TRUST WORTHY to deal with and i would send my family members to her and close friends as well.... a shout out to Kimmie . N. YOU HAVE BEEN VERY AWESOME!!!!!

Had the pleasure of dealing and working with Aaron. From Day 1, Aaron was nothing but uber helpful, honest, direct and did everything to go above and beyond to help me secure a vehicle.Not only was Aaron able to do that, but he also made sure that I understood everything throughout the process. He made sure I got a deal that I could afford. I was also relocating across the country and Aaron arranged for the delivery of my car, at no charge.On top of that, I was able to get a cashback amount which help me tremendously for my relocation.I have never dealt with someone like Aaron before. Absolutely fantastic. Honest, communicative, willing to go above and beyond for his customers. Thank you so much Aaron!

Like anything, research is super important to have done before buying a car. Knowing this was my first time purchasing a car, I was a little overwhelmed. However, I was paired up with Kimmie, who was an absolute jewel! I just felt like she was able to translate car language" down to the buyers full understanding. They definitely side with the driver to get the best deal

Kimmie was super helpful all they way through the process. She made a difficult credit situation work for us and we got the car we asked for. We are now building credit and driving a new challenger. Couldn't be happier. Our car came quick all the way from Calgary to Coquitlam. I am confident they will take care of us all the way through our loan.

Me and my fiance just bought a truck from Trevor. Absolutely an amazing experience. He met all our needs and wants and set us up with a beautiful 2018 Silverado. Got us an amazing interest rate and great payments. I would recommend him and this dealership to all my friends and family. Thank you Trevor for all your help and commitment to customers.

Aaron Cynbalisty;I had applied online. Got call the next day from Aaron.He is pleasant to speak too.Aaron took info needed for a vehicle that I wanted, said what he was going to do, kept his promise, I was contacted everyday. Aaron went beyond his work and really wanted to make sure I was happy with my purchase, it showed when he talked to me that it meant a lot to him too. Got cash back, which really helped, plus 2018 Dodge Caravan, and it was delivered too.So where do you get that service at, not many. I will be in contact with him and company again. 5 stars

Well first of all the sales team called me...once they changed to house of cars.....told me bunch of sales talk ...did a credit check with out my autheration...then when I got mad about it...same old we can help.and all that ...I don't think there finance guy knows what he is doing ...worst ever experience...told me at the end of it they could not help.Went to automaxx the following week..had a car that day......don't fall into there trap...not good people to deal with.