Best Buy

Staff is rude, they leave the slips for products on the floor than don't have the product and won't ask the other location to even hold the product as the store will be closed before I can make it across the city. All of this frustration easily could have been avoided if they don't leave people on hold for over 15 mins onto of that

Friendly staff but was kinda lied to when I got my PC, I was told that it was a fast and new PC" but once it broke out of no where I was told I can't get it returned or fixed until next year

Bought an Insignia microwave oven plus 3 years geek squad warranty. The microwave started acting up within the first month. Turntable wouldn't work when the microwave was in use. It would turn when the door was OPENED! It would heat food unevenly. It would also shut down after 4 min on high. After 10 minutes It would reset.When I called for warranty service they said I would have to bring it in to the nearest best-buy. That's a 1 hours drive for me. What a pain.I've been using microwave ovens since the 70s. I've never had one go bad before 10 years.I'd give 0 stars if that was an option.

Customer service isn't a priority, almost every employee I saw were just talking to each other ignoring customers. I went to buy a laptop and waited for 10 mins in front of it without being approached as an employee and who I am assuming is a manager leaned against a table chatting and on their phones RIGHT beside us. Ended up leaving and going to the other best buy as the employees there are much more helpful which is important when it comes to big purchases.

Where is my Zero star button Google?Went to buy a phone mount that fits my car because I had a best buy voucher. TLDR: So many staff yet such terrible, terrible customer service (seriously more workers than customers).-1 Star: Walk in, and the door greeter is on their cellphone, didn't even look up. Zoomers...-1 Star: After finding the phone mount, picking one out, and going up to the counter, it rings in at double the listed price from the aisle price. Normally, I walk out on the spot because this is my pet peeve. I stay because of the voucher.-1 Star: Staff shows me the online price using her cellphone with a slight smirk I might add. I refuse to buy it.-1 Star: I tell them they labeled it wrong on the shelf. I'm visibly annoyed at this point. The staff takes me to the aisle to investigate, I can tell she wants to prove me wrong at this point. Turns out the rack was stocked incorrectly and she proceeds to take all the same phone cart mounts off the rack while I'm standing there.-5 stars: She WALKS AWAY without saying a word, no sorry, no help to find a similar product, nothing!My jaw is on the floor and my wife literally tells me to calm down and gives me the look."I will say this

Very well organized electronics shop. Everything you need under one roof. Wide range of computers, laptops, gaming consoles and accessories available affordable price. They always carry good deals. Many varieties of monitors and LED tvs are available.People are friendly and helpful. Enough parking available.

I purchased a TV and after having numerous conversations with the online customer service regarding the delivery of my order, I decided to request a refund as they were not able to provide a definite delivery date.I was told on numerous occasions to go to the store for a refund so I went back for my money only to be told I cannot get a refund. Instead, the manager threatened to have me escorted out of the store with her racist remarks and attitude. She was so unprofessional and rude on top of that she was so useless, telling me she’s hourly paid so she doesn’t have an issue repeating herself.. The delivery date was June 13th and she could not provide me no information regarding my order.This is the worst place ever! Worst customer service! This is like a scam! They take your money knowing that they can’t deliver your order and refuse to pay you back!If I could give zero stars, it still wouldn’t suffice how disappointed I am with this purchase! Worst ever experience!

I had a decent experience here. I found what i was looking for. The only thing i wish bestbuy could allow was a raincheque for items. I find that bestbuy sells out really really fast and are not stocked up well enough on more popular items. So when i went to get my item, sold out so quickly. Overall, its clean, friendly staff and lots of parking. I would recommend this location.