SFU Residence and Housing

It’s my first time to move into the North Towers. I bet the staff didn’t clean the room after the previous students leave. How come it’s full of dust and hair? I also find some hair in the mini fridge. That’s so horrible. Also, the food in the dinning commons is not delicious. There are not many options for us to choose.

I am complaining regarding the front desk associate named Morgan, she is very unreliable, lazy, doesn’t want to work properly. I have dealt with her multiple times, I just feel like she is not suitable for the front desk position. I request her immediate suspension from desk today. #SUSPENDMORGAN

Family housing is thr worse building I have ever lived. They have provided a ‘‘fob’’ but out of sudden it didnt work in holidays. Their office was close and we were in too much trouble to be able to fix it. Also, the underground parking lot remote control stopped working and we got stuck at home and lost our holidays. Don't choose family housing never. Can't wait to find a new place.

Great & friendly staff! They try to be helpful as best as they can and it's always appreciated :-)

Worst residence ever. No hot water in the showers. Worst housing that u can imagine. Never try this place.

A portion of the staff are rude and entitled, the rooms are small, the ceilings low, and bathrooms are shared. No in suite laundry. Also every once in a while people (who should be arrested) play with the fire alarm. Dining hall food is terrible and not worth it, don't get the meal plan.

Most of the staff is very rude and will just undermine you. Dustin is the only one in the staff which even respects us and treats us good. Others will walk away while you're still talking. Not just employees but this supervisor always demeans you in a way that she knows what better for you every time. Parcels take a minimum of 3-4 days to process and if you call to inquire and if you are lucky enough that they pick up, you get a sorry please wait for email and then they hang up instead of even listening for a second. The only star I am giving is for Dustin, rest need serious reprimanding.

I have been overcharged, called 9 times in one day without any of my calls being picked up, and told incorrect information regarding the housing portal. The staff here are not willing to help at all.Very ironic there's loud construction during 24/7 quiet hours for exams.

Great dinning commons facility. Good place for students to refill on food/energy.