Highway Mazda

When I called to book an oil change, the service department that helped me book an appointment was super friendly and just awesome customer service.He made me want to keep my business at Mazda. Very satisfied

Friendly, reliable and I love supporting local!I never feel rushed and i appreciate their customer service

They performed my oil change and were able to provide me a quote to mull over for all of the work required on my vehicle.

The service lady was very nice even showed me to the borrow car that I was driving plus showed me how to use the car- afterwards when picking up my truck she was so nice but at least they could off called me when my truck was ready & could off washed my truck!

Great customer service, very quick repair. Had my car towed there while on a road trip, needed 3 new parts, some needing to be ordered, and Mazda got me back on the road in 3 days. Thanks again!

Very personable and knowledgeable staff. The staff at Mazda continuously go the extra mile to make sure you’re well taken care of. Thanks again Logan for all you and your team do to serve your customers!

We recently brought our 2016 Mazda CX5 GT in for a whining noise in the transaxle. We were given drastically varying quotes ranging from $2700 to $14,000. The service manager was rude and condescending, the repair took 6 weeks longer than we were originally told, yet payment was asked for immediately upon completion, which happened to be while we were on vacation 3 provinces away so we would not be picking the car up for another week. We were asked to make the payment over the phone via credit card. The total cost came in above the final quote, we were billed for a part we provided to them, although they did adjust the bill when we pointed it out to them but to top it off the repair did not come with any warranty. Loved the car but definitely not worth the money considering we had to completely replace the transaxle at 140,000 km., and especially since we bought the vehicle used in 2020 and only put 60,000 km on it ourselves. We actually sold the vehicle back to them and walked away. This entire experience has turned us off from owning a Mazda now and for the foreseeable future. Would definitely not recommend taking your vehicle in for service if you have to deal with the service manager.

I brought my car in on Tuesday evening, as they said they could look it over on Wednesday. Explained what was occurring with the vehicle and what has been done to this point. (Idling rough, jumping up to 2000 rpm on its own) They still did what I told them had already been done. (Changed spark plugs). Charged me $300 and the same day, had to call back to say the problem wasn’t fixed. Now I have to wait until next week to get it back in. No rental offered so that I can continue to get my students to and from work.Now a friends husband, who is a licensed mechanic is going to look it over (again) before returning to this dealership. This is not the first time I’ve had issues with this dealership. They seem to insist on doing work that is already completed and charge you for it. It’s beyond frustrating! I bought my car here in 2018 and aside from the purchase, it’s been nothing but issues with the service department.

Excellent service and communication. The courtesy rides are always nice too.

Went in for oil change. They told me battery was weak which I knew.So they asked if they could replace battery I said absolutely.Very professional and easy to do business with. Highly recommend.