RK Watch Service

Russ fixed my very rare Tissot that had some major internal damage! Definitely I’m taking all my watches to RK from now on.

Always a pleasure bringing my watches here! 5th time for business. Battery replacements and a fix to my clasps. Very nice family business! Thanks again RK Watches!

Russ is fantastic at his craft and an overall great guy. He is extremely trustworthy and knowledgeable when it comes to watches, especially high-end watches. He will give you his honest opinion about what your watch needs. Whenever he works on a watch for me, it comes back looking and working better than ever! It's not worth the risk going somewhere else and getting your watch damaged...

I brought Russ a rare Zenith Defy self winding watch from the 1970’s. It was originally purchased in Switzerland and passed down from my grandfather to me. It has never been serviced before, the crown was inoperable and had quite the corrosion. Russ did a phenomenal job restoring this rare and unique watch to great condition. Took roughly 2 weeks to complete the service and was well worth it.

Took my watch in for repair and Russ told me $300 and that I had a 1 year warranty. The watch stopped working after a few months and so I returned. He then accused me of messing with the watch and proceeded to start an argument with me. Literally yelling at me that my watch is not a “Rolex” and I shouldn’t expect that level of quality it. That “He knows me and I mess with it daily” When I defended myself from his uncalled for accusations. He sarcastically asked me if I was the watch repairman and if so, take my watch and leave. Finally he opened up the watch and immediately stopped his yelling, no apologies and told me to come back in a week for the watch. I assume he saw something he did to it. Returned to collect my watch, still no apologies and guess what… the watch is still not working. Now I have to go to a real watch repair shop and pay again for what he clearly cannot fix.If I could give this place zero stars that’s still too many. Do yourself a favor and go elsewhere.

I just came back from a visit to RK Watch Services. One of my lower-end watches was not functioning at all and had a problem with the crown, so the owner (I believe his name is Russ) gave a quick inspection and said to give him 15 minutes. He ended up repairing it in less than 5 minutes! I did not see any noticeable markings on the case, which is a black matte material, so it was clear that he handled the repair very carefully and meticulously. Russ only charged me $10, which I believe is very affordable given the quality of work, even for something this simple. All in all I had a pleasant experience, and I will definitely be coming back in the future.

RK Watch Service has worked on three very difficult projects for me: a pocket watch that is 125 years old; a 50 year old Omega wrist watch, and now, a 100 year old mantel clock. Each time the work was done correctly, professionally, on time, and at the agreed upon estimate. I highly recommend RK Watch Service for whatever watch or clock repairs that you may need.

Was just there, cannot say enough good things. Came in for a clock repair and a new battery. I was not sure the clock could be fixed however both issues were fixed in 15 minutes and reasonably priced! My mother thanks you for the clock repair, thanks again

He’s super knowledgeable & professional. I fully trust bringing any watch to him. He fixed my Rolex and had it back to be in less than a week. A+ service!

What an amazing shop, so good! Got my Rolex Date Date fixed there, good price and reliable service. Fast, friendly, and honest. If you’re on the North Shore I highly recommend RK watch service. Do not hesitate! I will be back with all my watch needs.