The Point

We are new to Vancouver and were looking to live in a brand new, trendy modern place in a decent neighbourhood .We drove around for days looking around.I saw an advertisement for The Point Langley .I called and spoke to Jerell and he sounded very professional n warm. So immediately we made an appointment for a condo tour.Little did we realize that The Point is located in the same neighborhood that we fell in love with when we drove past a few days ago.I suppose Jerell was the main reason why we signed our long term lease with Capreit. He was very kind, efficient, courteous and it was a pleasure to deal with him.Although he knew we were desperately looking for a decent modern trendy new place like The Point to live in, but he never put any undue pressure for us to agree to sign a lease unlike many sales personnel out there.He showed us around and explained everything that we need to know.After a little discussion with my husband, we IMMEDIATELY agreed to sign a long term lease with Capreit to live at The Point.Living here at The Point has been a pleasure because Jerell, his manager Andrew, his teammates Saed and the rest including the handymen team are great people to deal with.They always provide efficient customer service and go out of their way to attend to whatever little request we have, if any.Every request is attended to in a courteous and timely manner.Great team with a smile and they make living at The Point such a pleasure .We definitely made the right choice to live here.We like to say a big thank you to Jerell and his team.

The Point was an amazing place to live. Awesome staff that responded to promptly to any questions we had. If there was any problem in the unite they quickly responded with a technician to fix (not that there was anything to fix). Luckily my roommate and I were the first to rent our unite after the building was completed. Very Luxurious units and very affordable. I loved living there.

Had an appointment booked for 430 today. I drove 40 minutes to get to my appointment. When we got there they made us wait in the lobby for about 15 minutes. A lady came out to ask us if we had an appointment. I said yes she goes back into her office and comes back a while later questioning if i actually made an appointment. I mentioned the ladies name i had an appointment with and it was her. She then proceeded to tell me they rented all the rooms. Now on their website it says they area available and when you email them it sends an auto response letting people know they still have everything available to rent. If they are all rented why didnt you call anyone else who was left and cancel? ALSO UPDATE YOUR EMAIL AND WEBSITE!!! HOW RUDE!

Zero Star, Negative -5. Terrible experience last week with the girl who showed me the apartment. I responded to an ad on Zumper about a one bedroom at The Point. I called the number. As soon as she picked up the phone and noticed my accent(?) she paused for a second or two and changed her tone talking dry with a lot of hesitations long silent pauses and very short one two word responses. She said they had no one bedroom only two bedrooms available. I said fine I would go and see the two bedrooms now. After I asked her the address I told her I would be there in 20 minutes. She paused again and said: uhm...we do not have any two bedrooms left in that building"

Great staff, very friendly and reliable. Prompt service when work is needed and always willing to help.

Zero star - Dan I bet you know that you are the worse representative there. If you don't want to talk to ppl and answer their queries regarding apartment then you should quit and look for jobs where you don't need to talk with ppl!!! Go find something better and don't waste others time!

Tried Calling them for open vacancies and applied for lease, no response. Not a great 1st experience.

I lived there back in 2018, and left due to a break up of an abusive relationship in 2020. I am in another capriet building 2 blocks away, and tried 3 times a day, 3 days a week to get in to make an appointment/ inquiry about a 2 bed 2 bath in the point or the meridian..... after 4 weeks, I finally get through ( after the 1st week I started to use the inquiry email.... that too was ignored) and the lady I spoke to had absolutely no information about anything and said he would get his boss to contact me. I left my number, email etc with him, and guess what..... nothing... zip, zilch, zero call back or email.All I want to do is get into a 2 bedroom so my kid has her own space, and not having a converted livingroom to bedroom situation.Unfortunately the staff doesn't seem to want to have a full building and to just ignore potential clients/residents.Where did Casey go? She was amazing and knew how to do the job!!!!!!!Had to edit and change my rating to a 1 start.... was a 5 before when I lived there.... when people cared and communicated.....