Queensway West Animal Hospital

First off, I just want to thank all of the staff so far with my experience. My Dane Gus" had just got in a scrap with our other dog

My first visit there was great. Dr. Morrison is very nice and professional. Hope my little kitten will recover soon.

I had the pleasure of visiting Queensway West Animal Hospital today with my beloved Black Lab, and I couldn't be happier with the experience. From the moment we walked through the door, the staff greeted us warmly, creating a welcoming atmosphere that immediately put both me and my dog at ease.The clinic itself was immaculate, and the waiting area was comfortable and spacious, providing ample room for pets and their owners.The veterinarian was incredibly knowledgeable and took the time to carefully assess my dog's condition. They explained their findings in detail, answering all my questions patiently and thoroughly. Their genuine concern for my dog's well-being and their commitment to providing the highest level of care were evident throughout the entire visit.I also appreciated the clinic's transparency when it came to treatment options and costs. They presented multiple solutions, allowing me to make an informed decision that best suited my pet's needs and my budget.Overall, my experience at Queensway West Animal Hospital was outstanding. The combination of a professional, compassionate team, state-of-the-art facilities, and transparent communication makes it the go-to place for all your pet's healthcare needs. I wholeheartedly recommend Queensway West Animal Hospital to anyone seeking exceptional veterinary care for their furry family members.

5 years custom of this hospital only because it is near my home. Never late for any appointments in the past. Last appointment I was running late because work meeting and promised to be there within 15 minutes of my original appointment time. The front desk said no to me, she canceled my appointment and charged me $57.75 for the cancelation. She is very arrogant and unfriendly. I know it is a hard time to find a new animal hospital but I still decided to terminate the contract from here right away. And I will never visit here again.

I always get very good care here for my cat, they are very caring and thorough.

it can't be easy to guide people through losing a best friend but i am very grateful for Dr. Jamieson and her team, who were there for me when my ailing senior furbaby needed emergency care. when other clinics closer to Renfrew refused to accept new patients and especially in an emergency, Dr. Jamieson went out of her way to care for my dying dog -- she arranged additional testing on an urgent basis, answered questions and supported me outside of business hours. she ensured that my dog was comfortable even in extreme distress that was brought on by an unexpected stroke, and i was able to say goodbye. i will be forever grateful for that.Dr. Jamieson also succeeded at wrangling my wild siamese to get a blood test and examining my anxious rottweiler who did not let another vet touch her. great vet, i wish i and my pets had met Dr. Jamieson earlier.

Carring staff. They take the time to explain options to help you make the right decisions for your pets. They follow up as well to see how your pet is doing after an operation or if they were not well.

My wife was 12 minutes late, sorry, 12 minutes and 59 seconds, according to the receptionist. She wouldn’t take my cat. “We don’t take animals if they are more than 5 minutes late” was her response. There was no one else there.I’m their neighbour. They should be a little more understanding when it’s -25 and the car wouldn’t start. Such a shame. I really wanted to be one of their regulars.I’m not taking this kind of treatment. I’m the customer, not their employee. Taking my business elsewhere. Lots of other options.Sorry for the review. I truly am. But customers paying hundreds of dollars don’t work for you. You should find a better way to refuse service.

Amazing workers, don't charge for missed appointments, and always take fantastic care of my furbabies. They also explain everything clearly and are very open with all of their patients.I trust them 100%

We highly recommend this clinic since we’ve been visiting for many years. Our pets receive the highest level of care. Every staff member is kind and helpful and Dr. Duns and Dr. Morrison are thorough, knowledgeable and dedicated to helping our pets thrive.