Mona Cleaning

Norie is a class act. This was my first time using the company, so upon Norie's arrival, I had many questions (i.e., what services and add-ons were included/not included in my fees, expected duration of service, up-keep tips, 'next steps' irrespective of whether or not I would be utilizing the company for my future cleaning needs). Even so, Norie had taken the time to answer all of my questions thoroughly and with care. She had my best interests in mind, and was on the same page to ensure that there were 'no surprises' (i.e., additional charges that I did not anticipate). Norie was exceptionally detail-oriented, courteous, professional, and just an all-around lovely woman. She went above and beyond what I had expected from my initial service request for an essential clean of our home. Definitely a 'value-for-money' alternative relative to other companies who provide similar services in the Markham, Richmond Hill area (let alone the entire GTA) -- reasonable rates for an exceptional service for your essential and/or deep cleaning needs. Highly recommend Mona Cleaning -- and if you're lucky, Norie.

Mona Home and Office Cleaning provided their first cleaning of our house recently. Monica was the Mona rep that came to our place and she did a great job! She didn't just walk around with a duster but really scrubbed our kitchen sink and stove until there was no reason to scrub anymore because they literally shined. Great attention to detail and great care for our areas that had breakables and tricky corners. She did an amazing job and we would recommend her and Mona to anyone looking for great cleaning at a fair price.

I enlisted the service of Mona Home and Office Cleaning and Sofia did a great job deep cleaning our home. She was thorough and listened to our requests. Overall, I would highly recommend Sofia and Arlene’s team to anyone who wants to get deep cleaning for their home or office.

My review is not a reflection of this company's work because we didn't get that far. We received a $250 gift certificate from friends and family back in 2019 after a tragedy.The first attempt to use the certificate was unsuccessful because we weren't ready. However, subsequent attempts were horrible. We tried to schedule a service in March 2021 when we purchased a property and it almost sounded like they were annoyed to have to honour the gift certificate, which by the way, we were told won't expire but they had a hard time tracking the validity/existence of the certificate. Ultimately, we were told that due to the pandemic, we would have to supply all the equipment and cleaning supplies. They would only be sending employees for labour. We declined and advised we would try when restrictions were lifted.Anyways, our most recent attempt was February of this year. I've left several messages and no return call. It's now July and we've basically given up. I'm embarrassed and ashamed to have to explain to our friends and family who purchased the certificate for us.

Without any referral, I contacted Mona Cleaning via google search for an urgent request to clean my house for the next. Firstly, I am very impressed with the service call attended by Arlene and secondly, I am extremely pleased with the service provided by Fiona. Fiona has been very friendly, concerned, humble and highlighted builder's defect while cleaning. Prior to engage Mona Cleaning, Thanks Mona Cleaning and Fiona for the professional services.

Marzieh was an extremely thorough cleaner - very pleasant and extremely competent. We were extremely happy with the deep clean she performed at my son's apartment. I would highly recommend her to any future customer!

I hired Mona Cleaning to conduct a deep cleaning of the main level of the home. This included a thorough cleaning of the refrigerator (every drawer), the microwave, the stove, backsplash, floors, and all exterior cupboards plus the powder room. I was very impressed by the woman who represented Mona Cleaning. I highly recommend Marzieh as she showed initiative and did an excellent job.

Mona's cleaning is an excellent cleaning service provider. I have used them for multiple years and had no issues at all. My cleaner Noorie was friendly and professional and extremely detail oriented. I never had any cause to complain and was always impressed with her work. I would definitely recommend them to anyone in the Markham Area.

I have been trying to find an affordable, reliable, cleaning service for a long time. Mona Cleaning is the one. My first clean was for my parent's house, Tania and Kerry-Ann did an amazing job. They were courteous, hardworking, and reliable. I did not have to worry about the clean itself and could relax during the cleaning. In the past with other companies, it was very stressful because their cleaners were not experienced and efficient. The second clean, Tania came and cleaned my house and again did a superb job. I have already booked a cleaning for my parent's house again next month and will be booking mine soon as well. Mona Cleaning is very busy and I would suggest to book much in advance. Mona is also great for not using harsh chemicals. I highly recommend Mona Cleaning.