Grand Times Hotel - Québec
897 Reviews
About the Business
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Contacts
Call Us
+14183533333
5100 Bd des Galeries, Québec, QC G2K 2M1
Hours
Features
- Delivery
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair-accessible washroom
- Lunch
- Dinner
- Dessert
- Washroom
- Casual
- Cozy
- Coffee
Recommended Reviews
Cynthia Masi
26.09.2023
Grand Times Hotel - Québec
Overall nice hotel!1) Room is small and dark but clean and comfortable. There was NO coffee machine in the room. We got joining rooms which was super great! The rooms are so hot we needed to put a/c. Was not a big issue.2) Pool was out of service despite having called to confirm it would be operational.3) Breakfast was part of our package, it included boiled eggs, toast, bagel, cereal, creton, with coffee, tea, and juice. It was perfectly fine for our group.4) Customer service was fantastic. Everyone was really nice and helpful.5) Lobby is great. We hung out with the kids and it was very accompanying.6) There is a huge mall with rides for kids of different ages across the street. Aquarium is under 15 minutes away.I'd definitely stay again.
Sabrina Galerio
08.09.2023
Grand Times Hotel - Québec
We’ve stayed at the Times a few times in the past and decided to come spend a weekend. Unfortunately it was not as great as we remembered. The hotel and the rooms were nice but very dark..The hotel is starting to be outdated. The bathroom fan didn’t work and it was too hot. I do not think it was worth what we paid for. (400$/2nights)The hotel breakfast wasn’t anything special (mostly bread, bagels, cereal, fruits from a can aside from sliced oranges)The service was nice, respectful and helpful!
Jean Vincent Duchesne
06.09.2023
Grand Times Hotel - Québec
Bare minimum. The rooms are clean and the staff friendly. The is no shampoo, TV package and Internet is not great. There is some follow spots in the hallway. Beds are clean and comfortable. The breakfast is toast, cereal and fruits. There is one slow elevator.
J N
05.09.2023
Grand Times Hotel - Québec
Upacked my bags room bathroom smelt like smoke asked for room changed then they claimed i smoked in the room charged me for it i do not smoke cigarettes
Julie Boudreau
13.08.2023
Grand Times Hotel - Québec
Presidential suite. Loved the jacuzzi in the room and swimming pool. I didn’t have time to hit the gym but got my exercice right across the street at the skating rink in the shopping mall. I like the concrete design and the abstract and impressionist art is pleasing as well. Maybe change the mattress, a lot of people sleep on the left side it seems.
Samira Rezaei
03.08.2023
Grand Times Hotel - Québec
I recently stayed at Grand time hotel and had an extremely disappointing experience. One of the major issues was the non-functioning elevator, which was advertised as an available amenity during my booking. Unfortunately, throughout my entire stay, the elevator was out of service, causing significant inconvenience.Not only did I have to carry my belongings up multiple flights of stairs, but what made matters worse was the complete lack of assistance from the hotel staff. Despite their claims of being helpful, nobody offered to lend a hand or provide any support. It was incredibly frustrating and tiring to navigate the stairs on my own.I would caution future guests considering this hotel to be aware of the misleading information provided about amenities. The non-functioning elevator and the hotel's indifference towards guest inconvenience are significant drawbacks that overshadow any positive aspects of the property.
Anna Pavone
25.07.2023
Grand Times Hotel - Québec
Don't know how this hotel has 4 star rating. Outdated hotel, needs lots of improvement and thorough cleaning. Rooms are very dark and need new carpet. Continental breakfast was served in paper platesand it was purely a waste of money. Even 2.5 star hotel serve better breakfast.
Nick Jose
25.07.2023
Grand Times Hotel - Québec
Stayed here for a few days recently. Definitely not a fan. The staff is not the friendliest, the rooms smelled of smoke and the beds weren't exactly comfortable. Decided to switch from this hotel to an airbnb.
Hannah Clark
24.07.2023
Grand Times Hotel - Québec
Stay was okay. Best part was the helpful front desk staff. Rooms were dark and dated but comfortable, though they did have an odd smell—might just be that we didn’t like the smell of the cleaning products they use. Overall was a clean place to sleep for a night. Word of warning if you’re visiting the area and looking to visit the downtown area—an Uber or taxi will run you about $50 one-way to get to your destination, so you’ll need to add about $100 to your expected evening’s expenses. We felt it was worth it, but next time we’ll probably stay closer to downtown in walking distance of the sights and restaurants.
Mitchell Gelinas
22.07.2023
Grand Times Hotel - Québec
Would rate lower if possiblePaid for a king suite non smoking someone had previously smoked cigarettes in the room it wreaked of smoke my wife is very allergic then the hotel downgraded me to a lower tier room with ripped douvet and thin mattress. Came down to get the breakfast in the morning all the tables are covered in food and not cleaned the garbage is overflowing overall a really frustrating visit then to top it all off they charged me for the smoke i reported in the first room
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5100 Bd des Galeries, Québec, QC G2K 2M1
Grand Times Hotel - Québec