Lorne Lapham Sales & Rentals Inc

Incredible resource! I have been there quite a number of times and have had several interactions with a number of the staff from the front to back of the store.I have been left with a very positive overall impression. First, the store is loaded with lots of great inventory for film making and more..I am always impressed at their general product knowledge and furthermore they talk to me with respect and decency even though I am not a big spender.The last couple of times, I believe her name was Yeas, she spent a huge amount of time helping me with some small ticket items and just pour her attention into my direction. I am very grateful for your help, thanks it really means a lot to me.One of the things I love most about her is: there was some facts or information that she wasn't 100% on and she went to others in the store and online to confirm her facts - which by the way, she was on-point" with. But that just goes to show you what the motivation is and in my option its all about the customer.Also the young gentleman in the back corner "sorry I have forgotten your name" sold me a product (awhile ago but I wanted to provide a couple of exceptional examples of my experience)

LLSR is the best rental house in the city. No doubt. They care about your project and really want you to create the best images possible. Highly recommend!!

I had to give this rental house a 3* and in hope for management to improve sale department services. I arrived at rental house before 9am opening to return a over the counter purchase of a brand new, seal original box with receipt. I waited until 9:30 am where the sale rep. has not arrived. I could no longer waited. I had to push hard for another individual to not waste my time by processing the refund. I was consistently give a run around of why, whom can or cannot process the refund. I was even asked to leave the puchased material and the return can be processed once the sale rep. arrived.I'm perplexed and disappointed where the house needs to have another individual ready to do any processes if a customer arrive at opening of store.LLSR Refund Policy:100% refund within 7 days, unopened, seal parts. No refund on special order.

Best place to get all and any kind of equipments you need for any type of shoot. Their process for equipment renting is very easy and fast. Highly recommend.

Best rentals and sales place in Vancouver. Very knowledgeable and friendly staff. Awesome selection of gear. They can even make custom ptap cables for whatever you need.

Brent, the owner, and his crew are always professional and knowledgeable.Whenever I need anything videography related, I know i can count on these folks.Today, I picked up an Easyrig minimax stabil light and Brent suggested to add the quick release accessory. He also offered to swap it out. It took him less than 5 minutes. Saved me so much time and anxiety. Brent also took the time to quickly show me how to properly use the rig.Appreciate how knowledgeable and reliable these guys are.

Freakin awesome.So, so, so helpful. You don't have to have a huge budget to get good service. Most I've spent on a rental is $200 and each staff member that helped me was wonderful. I look forward to having a bigger budget and spending more money and time here.The staff really cares about you, your project and your client(s).

I often rent Canon lenses from Lorne Lapham for my personal photography business. They have a great selection, and I love trying out a certain lens a couple times before I consider buying. The staff are absolutely amazing, they are friendly and knowledgeable and always make me feel welcome. Very happy I found this local business.

I had amazing experience with these friendly guys. The best price, individual approach, flexibility. I'll definitely work with them again. Highly recommend this rental house.

Always friendly, knowledgeable, fast and very fair service on most gear you would need for production. Rented from them the first time I shot a commercial when I lived in Ontario, and I've been back ever since now that I live here! Really great people.