YMCA of Central East Ontario - Belleville Branch

If you're a parent that will require kidskare in order to make use out of your membership I would avoid using the Belleville YMCA facility until they resolve their staffing issues and extend their kidskare hours/days. I was paying a monthly kidskare fee for 2 kids and a monthly fee for the treehouse and for the amount of closures since November until now it has not been worth it at all, I barley got to utilize my gym membership. Not to mention I was rarely notified of the closures until I would show up at the facility ( I live about 30 minutes away).  I was told the best way to contact the manager to resolve this was via email back at the beginning of January. It's been a month and I'm still waiting for a response even though I was told by a staff member that it has been read. I am frustrated and upset because I really loved going there. The members were so friendly there and the floor staff were always welcoming. I truly felt like I was part of a community before everything went downhill.

Over priced for what it offers. The recent upgrade was much needed, but I think they still have a lot of work to do in order to measure up to other gyms. I think that they should try to be apart of the community and area they are in, instead of looking for outsiders. However, I know they do offer a reduced price for people of low/no income, but the price just matches others in Belleville, making them no better.

We take a pre-schooler and toddler almost every weekend to the Treehouse. They love it.

Ahh what to say the Belleville Y I used to go here as a kid all the time. I always love the Sauna it’s nice that they still have it. Had my kids in swimming lessons a few times. but the last time their instructors weren’t very friendly, to me or the kids. Updating to add we were there recently and had a bad experience. They closed early on a weekend & the staff was rude.

I came here as a 12 year old there was a very disrespectful old lady whom was the manager kicked me out refused to check my name to see how old I was and was banned from the tree house along with my friends

During the heightened COVID times and the disuse of certain equipment due to distancing, members should be reminded that circuit, (multiple equipment use), training should not be conducted, as a courtesy to those who do not have the luxury of time.Cell phones should not be allowed in the workout area. I'm on call 24/7, 365 days a year and my phone stays in my locker when I work out, not with me seated on a piece of equipment ... texting.

Peter in membership services was wonderful to deal with over the phone when I had issues registering my son for swim lessons, he was very kind/helpful and processed the registration for me, making it a stress free transaction.

gym layout is very scattered not a very welcoming environment.... an older lady was also very disrespectful towards me and my husband asking weight .... peoplr go to gym to get stronger or to loose weight and being told we may not be able to use the cardio equipment due to weight was very rude... no other gym has ever asked that of us....I wanted my husband to join because I had a membership through school and wanted a buddy to work out with , now I don't want to even want to go back....when asked bout membership she didnt even give us price points just kept saying its a great gymvery unhappy

The staff are friendly. Good place for kids with extra energy

Such a friendly, lovely place to workout! The staff are super helpful, knowledgeable and know everyone by name.