BonaVista LeisureScapes

Bonavista Pools was a pleasure to work with from start to finish. Jennifer took the time to work with our family to find the right Hydropool swim spa for our lifestyle. The crane delivery and installation team were fantastic, especially considering how tight the space was in our tiny Toronto backyard.We are happy we picked a swim spa over a small pool. The set-up and installation process was easier. The overall pricing and ongoing maintenance fees (i.e. electrical, heating, etc.) more cost effective. Most importantly, our family can swim all four seasons (i.e. 12 months), not just spring/summer (approx. 4 months). Furthermore, the adjustable jets make the swim spa more versatile than a small pool. Both the kids and adults can swim what feels like forever against the jets and never reach the end of the swim spa. It makes for fantastic exercise. Bonus the massage seats! The kids can play at one end of the swim spa against the jets while us parents sit back at the other end and enjoy a jet massage seat.Thank you Bonavista Pools for helping our family create a tiny backyard oasis in the city.

Jennifer Gannon and her team are simply sensational. As part of a new build in Wellington County we ordered a hot tub from Bona Vista. Jennifer was a star in adjusting the delivery and installation timing resulting from Covid-related delays. BonaVista also recommended a service provider who is keeping the hot tub working flawlessly even during this winter. My recommendation is unqualified.

Smooth purchase, delivery & follow up by Kylie & Rob. We bought the 4 person Serenity 4300, perfect for small backyards! Rob's post-delivery chemistry101 lesson was straightforward. No issues at all!

Great customer service - even from a distance! We are very busy, so I purchased the hot tub sight unseen from another city, but we felt confident in our choice based on the friendly advice and professionalism shown. Everything from the first email, to the installation, to the after-installation care has been top notch. We are happy with the whole experience! Thanks Jennifer for everything!

A real pleasure to work with Rob and everyone else who took our questions throughout the purchase and delivery process. BonaVista was recommended to us by our landscaper and we certainly would recommend (in fact we did!) anyone looking to buy a high quality hottub with excellent costumer service! Thank you team!-Ag

I want to express my sincerest regards to Jennifer and her team at BonaVista LeisureScape for the excellent quality of their services. The delivery of the hot tub was on time and the installation was outstanding.Following the delivery, Jennifer came by to explain all the features, how to clean and maintain the hot tub the right way.I was extremely impressed by Jennifer's assistance, knowledge and expertise. I strongly recommend BonaVista LeisureScape to anyone who wishes to purchase a hot tub. BonaVista LeisureScape is a company of real professionals.

Thank you Rob for an amazing first class customer service experience. Rob and his team at BonaVista ensured a smooth delivery and set up of the hot tub.They were very professional , easy to communicate with and fast to respond to any customer service issues. Highly recommended!

Rob was very helpful and friendly. He gave us all the support we needed, answered all our questions and came out a couple of times to make sure everything was good both before and after installation. A great experience all around!

Very ProfessionalIt’s been a year now since the installation of my hot tub. From the electrical hookup to the 3 month cleaning, Rob had all of the answers. He made the sale and followup questions easy to deal with and understand. Their ongoing interest in the quality of your water is another example of their customer commitment.It was my pleasure to purchase here and I would not hesitate n recommending their services.

Our experience with Jennifer at Bonavista on the purchase of our Hydropool swim spa was fabulous from start to finish. It was great to be able to do a wet test before purchase, and she even offered for us to bring our children for a wet test before making our final decision. Once purchased, Bonavista helped us coordinate with all the necessary experts to prepare for installation. We appreciated the personal visit to our home by Jennifer after delivery. She brought us a start up kit of goodies and walked us through water care and how to use the various features of the spa. Since receiving the spa last summer, the staff at Bonavista have been super helpful answering any questions we have had and it's been great to be able to bring a water sample to the showroom for testing once in a while to ensure our water is balanced. I would recommend Bonavista to anyone looking for a swim spa, hottub or pool. In fact, I recommended them to my sister who is having her pool and hot tub project completed by Bonavista!