Ottawa Valley Solar

We've had our panels up and running now for 3 months now. Jeff and his team have been great at setting expectations and responsive to my 100s of questions I had through out the process. They went above and beyond in their patience as well, as we were using the new Canada Greener Homes Initiative. The only issue we had was a delay in hooking up to the grid, but that was an Ottawa Hydro issue, and not Ottawa valley solar. I'd recommend them to anyone considering solar.

When I gave him the contract, I was happy that he could start the next day.Unfortunately, that was the last positive experience for me.I got the wrong panels installed (loss of revenue), the installation had many arc-fault issues - which means the system shuts down and doesn't generate during that time, but worse: It is a potential FIRE hazard! When contacting him with issues it takes forever for him to answer - if at all. Phone calls were also ignored.Now I have an idea why he was available this quickly and other installers were booked up until next year - in my opinion it should have been a warning.