Two Docs Automotive

Had a large repair (both turbos and a timing chain) done. Hard to find a place that would do the repair but Two Docs did it! The staff was very friendly and great at answering our many questions we had before and after the service was done. I would highly recommend

The people who work at Two Docs are all friendly, communicate well on the status of your vehicle, and generally care. It’s the only place I will take my vehicle. I highly recommend Two Docs.

I had some work done on my front suspension. The day I got my car back was a snow storm, so I didn’t drive my car for 2 days due to the weather. Over the weekend I drove about 50 miles. My front left tire started making a weird knocking sound & my steering wheel started to shake while driving. When I called the shop Monday, the guy who answered couldn’t tell me anything because he wasn’t there the previous week when the work was done, but to bring it in and they’d look at it. My husband went to drive the car there & wheel was about to fall off. When he looked at the wheel he could see the lug nuts weren’t even tightened. We had AAA come to tow it & ended up tightening the lug nuts to drive it there. He said the rim was ruined. We dropped it off and a gentlemen said they would take care of it. The next day(Tuesday) when I heard from them no explanation of why this happened, just my car should be fixed by Thursday. Thursday 3pm no word from them so I called the check the status. The receptionist said they were waiting for the part still. Still no explanation of why this happened, so I asked. She explained to me this happened because of the weather going from cold to warming & the plastic around my rim, can cause the lug nuts to loosen. After doing some research apparently they are the only place/people that are aware this happens because talking to 3 shops & a mechanic in the family with 30+ Years experience, nobody else has ever heard of the weather loosening the lug nuts, only improperly tightened lug nuts can loosen. When we went to pick up the car my husband asked if they did a 7 point check, the receptionist didn’t seem to know what that was. When I called her out about the weather, she said all those people were wrong, and it does affect them. They fixed the problem free of charge, as they should, their tech made the mistake. But no acknowledgment of their error or even an apology for the serious safety issue that was at hand! Not to mention I drive me kids daily in this vehicle! We are so lucky nothing serious happened. I appreciate them fixing the problem but the fact they could not admit to their mistake and apologize for it, and the poor costumer service from the receptionist I will never go back there again.

Amy and the rest of the staff are trustworthy and honestly I wouldn't take a vehicle to anyone else

The blonde lady up front is sooo helpful, I've had their great services done three times now and she always goes the extra step to make the best customer experience possible! Thanks Two Docs!

Very nice people behind the counter. I needed an AC check. There was a bit of a delay on my car because other cars ran into some problems but they immediately expedited my car when I asked if there was an estimate on it a few hours later. As far as I'm aware, fair pricing, and they were good about letting me know what was wrong with the AC when I came to get it

The first mechanic to ever give me a courtesy call after a major repair.They called me after replacing my front suspension to see how things were riding. After noting a clicking noise coming from the left side, they told me to bring it back in so they can take a look. Ended up warrantying the parts and got the manufacturer to send in higher-end parts at no extra charge to me.You can't go wrong with this place!

I called days ago for an appointment. I come in bright and early the day of my appointment to bring my car in. They Couldn’t find anything regarding my appointment. I called 6/7 hours later to see if there are any updates. They have not even looked at it at all. I just have a broken lock and that is it. These guys have failed to provide even mediocre service. Now I probably won’t have my car until tomorrow which makes my life extremely difficult. Would never suggest these guys to anyoneUpdate : they got upset with me that I shared my experience here and told me to come pick up my car. Nothing was fixed.

Outstanding experience. Had a vehicle breakdown and Two Docs had it towed and repaired within 24 hours. And that was right after a Holiday Weekend! Great communication over the phone and met or exceeded expectations. Would 100% recommend.

Had a exhaust problem brought it to them on Thursday, they lifted did a inspection and said exhaust good except in one section. They made appointment for next day. Installed a short pipe and flange 105 dollars. They were professional and friendly and treated me right. Would recommend to others in