Metro To Home Logistics Inc

Received a delivery yesterday from Costco but the bed was too large for the dwelling so I had to refuse receipt. I would have called Costco to see how we could resolve the delivery (aka keep the mattress and send the base back) but the delivery guys were so focused on getting the job done so fast....there was not time to think so I refused the delivery. They were very upset gave me dirty looks on the way out. Right from the minute the arrived to drop off the bed set, it was all about getting the job done as fast as possible. It was 11:30 AM and I wasn #16 out of their 18 deliveries for the day....so the fast they are, the sooner the get off work.....sure, better for them but bad for customers as the service standard goes down allot. Had I had a moment to think about the situation and call Costco, maybe they would not have had to move back into the house the old bed and take the new bed set back.....it was chaotic to say the least.