Simpson Home Hardware

If you're like me, you are hesitant about going to hardware stores because it usually means you've got a problem to fix and you're going to spend a lot of money and time to do it. But this place is different! The folks here are super friendly and helpful and give you advice on the best options to suit your job and budget. The availability for almost anything here is astounding. Definitely make this your go to for home wares and tools! Bonus: the young teenage boy helping at the cash register seems to be the owners son and he is adorable!

Everybody seems to have glowing reviews of this place, I do not. I went into this store searching all of the aisles and shelves without anyone ever seeming interested or offering to say can I help you?". I did not find the product that I was looking for because they didn't have it. I confirmed this upon my exit after about 10 minutes of searching when I had to find one of their staff and ask them

I normally don’t leave reviews, however the staff at Simpson Home Hardware were helpful, polite and kind. I had called in advance to put an item on hold, after an hour of driving I had arrived to the store only to realize that the item was not in stock. Now normally I would be quite disappointed and upset by the fact that I was given false information, but the worker was absolutely honest and apologetic for this mistake. He then continued to offer and personally drop off the item to me once it was in stock. Unfortunately I was in need of this item right away so instead they called a different location to hold the item for me that same day. Him and the rest of the staff continued to help me with other questions I had and they were all very knowledgeable. I appreciated the honesty and accountability of the staff at this location and this experience will not deter me from having to shop here again.

This place? This place is unbelievable! No joke. The staff are friendly still(2022). Quite knowledgable, they know every square inch! The owner? This man is on the floor all the time serving customers. All of them are the high bar as to how to run a business and treat customers. I am a contractor and i always go here BEFORE Home Depot because they are local, small biz and Home Hardware is our amazing Canadian owned community oriented , hardware chain. Canadian Tire is not in the same league. Simpsons is this, awesome!

I was looking for fuse and some screws. Clerk was very kind and showed me everything I looked for.

Very friendly and accommodating staff. This family run business works at their customer service. If something is not in stock, they will order it for you. They have a couple of seasoned staff that seem to understand the needs of the handyman" and will even work through a solution with you by finding the right hardware for your job. September 2011Fast forward to July 2022 - I came into the store and once I saw a staff member who was free

Great local shop with lots of hard to find items

Had to buy a fuse. Went to two multi national hardware stores in Park Royal and North Vancouver. None had what I needed. This store had it. That famous online retailer charged double the price

The store had absolutely everything you could want and by walking around, you'd see so many things you didn't even know you wanted. The customer service was amazing as well. Everyone there was so incredibly friendly! A worker there even gave out dog treats and I loved that.

Great local hardware store with very knowledgeable staff. Had much better advice there than at Home Depot.