Zone

I had a credit note from late 2020. At the time, I was told it would never expire. Finally, went in today to spend it and was told it expired after two years. It was on the back of the receipt but both the sales person from then and the one who served me today thought that tjey didnt expire. The person today phone corporate office to discuss it and was emphatically told tough luck. This is both poor service and a bad business decision. We were buying four bowls that would ultimately have led to a 12 5 piece settings purchase. Most of the items in zone are available elsewhere at a lower price. I had alway been willing to pay the premium to support small business. Luckily there are other similar stores nearby as well as the less expensive stores who give you your money back if you buy something that doesn’t work out.

Very interesting and unique items in the store.Bright well lit store. Reasonable prices on most items especially items on sale :)Very well organized and spaced out well. The store was very busy but I still felt like I had enough space to see and explore.I didn't get any assistance from the staff, I'll assume because they were busy. Being assisted would have made the difference between a 5 star rating and a 4 star rating.

Love this place! Adorable little store full of interesting little knick knacks and furniture pieces. Located in downtown ottawa. Can be pricey but worth checking out!

Nice small business to find everything you need to set up and decorate a table.

Ah this store was a delight to visit for me and my service dogSo many cute little home decor items and ideasCustomer service was greatArt and creative workThe furniture was affordableSome really great material of rugs for living room for abt $250I got taper candles but im going to get the wheat plant with a nice vase probably will cost abt $30 bucks for both

There’s always new coming in. From furniture to small decor items. Always a lovely experience.

Really cool things for your home.. they are mostly very unique items that you don't see everywhere.. awesome Christmas decorations

Great gift ideas but used to have more selection and less mainstream. But still recommend as a great place to shop in at.