Rick's Bike Repair

Super friendly, super helpful. Has saved me twice now! Very grateful to have such a great shop close by!I am not very knowledgeable on bike’s - he explained everything very well and gave me options.Highly recommend!Appointment only currently I believe so just call ahead :)

We were vacationing in Gananoque (making use of the Waterfront Trail amongst other activities) for a few days when I blew a rear tire on my bicycle. Arrived at Rick's Bike Repair the next morning unannounced to see if I could get the tire / tube replaced. (I wanted to get in a couple more rides before heading home.) While Rick was completely backed up with days of work, he willingly fit my bike in and had me back on the road by the end of the day. I was back out that evening for a 25 km ride. Rick also took the time to make a couple of very helpful adjustments to my rear brakes and gear shifter while replacing the rear tire / tube. Incredible service at a very reasonable price from a very customer focused gentleman. I just wish we lived closer to Kingston so we could become regular customers. I cannot say enough good things about Rick, his knowledge, his skills, and his outstanding customer service.

Friendly service, but was charged $15 for a screw replacement and three minutes of service. Overpriced.

Dropped into Rick's to have a look at the new Felt fat bike. Rick was terrific: knowledgable, enthusiastic and accommodating. The next day he set up a bike that i test rode, and he actually made a video of me riding it so that he could point out the aspects of the bike that fit and didn't fit. Great bikes, excellent service, highly recommended!

I just had an amazing, personalized shopping experience at Rick's Bike Repair. Let me tell you, this is the way to buy bikes and cycling accessories. I had the full shop to myself and Rick was with me the whole time. That guy has too much bike knowledge for one brain to contain and it was just spilling out all over place. I learned so much, and I was able to make a confident informed choice. Going to be in Rick's peloton for years to come. Thanks Rick!

My experience with Rick and the services he provide were top notch! I took my 20 year bike in to have a steering fork replaced. I had purchased the bike at another bike dealership and always had tune ups and repairs done by them. Unfortunately they did not have a steering fork for my bike in stock and had no idea when they could get one. I really didn’t want to scrap my bike so I called Rick. I took the bike in and he was able to replace the fork and suggest other repairs to extend the life of my bike. He was very informative telling me things that I now know that I have to do to keep my bike in shape. All the parts he replaced he went over with me in detail of why he replaced them. Every part he removed from my bike he kept to show me! I was so impressed with his knowledge and the care he put into making sure I understood why each part was replaced. I really didn’t want to purchase a new bike and now I don’t have to. Rick said I will have many more years of riding on this bike. I set a budget for repairs and the total came in $1.00 above my budget. I will be recommending Rick to everyone I know who needs bike repairs.Thanks Rick for reviving my old girl!!

I am an average joe cycler who was on the hunt for a road bike. Rick's was recommended to me by several more advanced cyclists, so I went on his website and followed links to find out about the types of bikes that he carries. I took my trail bike in to get a part added and he was both knowledgeable and helpful, even making a few adjustments on the bike itself that really helped.I ended up buying a FELT road bike and Rick has spent time watching me ride, making adjustments, fitting the bike and helping me understand how it works. He was patient and did not make me feel like I was wasting his time, even though I'm sure he has heard the same questions a hundred times!I'm looking forward to lots more cycling and I am happy to have 'found' Rick's shop.

Rick saved my family vacation. My son's Felt F24 road bike was damaged in a collision en route to a family vacation in Mont Tremblant. I was fortunate to find Rick, the only Felt dealer between Toronto and Ottawa. When I called to explain my problem - a bent derailleur - he immediately assured me he could take care of it, and sure enough, he had the part in stock and within 30 minutes the bike was fixed and my son could enjoy his bike during our family vacation. World class customer service and highly competent repair job, Rick is the man. I also saw a nice selection of Felt performance road bikes, if I was in the market for a new bike I would go to him in a minute. If I could give 6 stars I would. Thanks Rick!

I had an awesome experience at Rick’s bike shop. He goes above and beyond to help out and get you what your looking for. If you new to riding or an avid cyclist , I strongly recommend Ricks services.

GREAT PLACE AND GREAT PEOPLE. was recommended this shop after having a horrible experience with another local bike shop. These guys are great. Rick and Bob are both super knowledgeable and go out of their way to help out a fellow rider.Excellent people to deal with. Would definitely go back to them in a heart beat.