Turcotte Appliance Service

This was our first time using Wray and likely not our last. Professional on the phone, was there when he said he'd be there, fixed the problem quickly, added in a little preventative maintenance and told us what to watch out for, then charged reasonably. All in all a great experience.

What a wonderful person. Wray was very helpful and knowledgeable. He educated me in a really patient way, he fixed the problem quicky, his price was very reasonable and his demeanor was pleasant. Very thankful.

He was recommended by someone whom I was very happy with but he now only services commercial machines.This was unquestionably one of the worst phone calls one could have when you tried to seek help because of an issue with an appliance. After leaving about three messages, Wray called back four days later. I thanked him for calling back and explained that the washing machine is stuck on the yellow rinse cycle and would not advance or go back to wash. I further explained that in desperation, I opened the box where the timer is and fried a wire because I did not disconnect the power cord. I did tell him that I bought what was needed and reconnected the wire.This is his response, Right

I appreciate a pro who promptly returns calls and will tell you the truth over the phone before charging you for a visit. Wray gave me his opinion of what was likely wrong with my fridge, and the option to pay him to come confirm the 8 out of 10 chance that it was not repairable, or to start shopping and use that money toward a new fridge instead. Much obliged! I will definitely call him again next time!

Wray is fantastic. Like other reviewers said, he comes when he said he would, and he knows his stuff (we had a Whirlpool washer with all sorts of logic boards and controls). He's smart, polite and funny and I would recommend him to anyone who needs an appliance repaired in Victoria. And the cost was very reasonable. This guy is a keeper so I put him on my speed dial list.

So far so good. Guy came on time and was able to detect the problem-a part need for this European washer-a specialty appliance for my RV. Part will take 3 weeks to arrive so will wait for the final test.

Wray came by and fixed our fridge and dishwasher quickly and efficiently. He was very professional, kind, and I would recommend him without hesitation to anyone needing appliance repairs in the Victoria area.

Wray repaired our Whirlpool dryer today. He was prompt, professional and knowledgeable - all that you could ask for when dealing with someone in his business. We will be letting our friends know about our very positive experience and suggesting they call him for any appliance issues.

Wray responded quickly and was able to book me in within a day. He was able to find the issue and repair it quickly, and was very friendly and professional!

THANK YOU WRAY!!! Can you say persistent? Wray did not give up on our Samsung compact washing machine that stopped working. He came when he said he would come. He persevered with a stubborn machine and he got it up and running again! We are so grateful that we found you. Highly recommended!!!