Overhead Door Co. of Edmonton

I strongly recommend this company for their prompt response in fixing our garage door. The technician, Steven, who arrived was courteous, competent, and had vast knowledge about the task at hand. He worked diligently and meticulously to ensure that the job was done to our satisfaction. The price charged for the excellent service provided was very reasonable.

Steven was knowledgeable, professional, efficient and very cordial. He explained exactly what he was doing to fix our garage doors. Exceptional customer service. Highly recommend Steven and Overhead Doors!

I was very happy with the service and knowledge of Travis. He went out of his to solve my garage door problem. I would highly recommend both Overhead Door and Travis. I am going to start using them both in my business as well as in my home. It was unexpected to be treated so well nowadays!!Mike Hanson

Great experience, throughout the spring replacement process, Steven(technician) displayed a high level of skill and expertise. His knowledge and experience were evident as he explained the issue to me in simple terms, ensuring I understood the situation fully.The efficiency and precision with which Steven carried out the spring replacement were truly impressive. He worked diligently, making sure to maintain a clean and organized workspace. The technicians was equipped with all the necessary tools and materials, ensuring a smooth and hassle-free experience for me.Not only did he complete the spring replacement flawlessly, but also took the time to conduct a thorough inspection of the entire garage door system. He ensured optimal functionality and safety.

Synergy Projects recently worked with Overhead Door on a large commercial project we completed at a light industrial site here in Edmonton. After having some challenges with a different overhead door contractor on site, the Overhead Door team was quick to step in, get out to site, and help us successfully turn the project over in short order to meet the client’s timeline for occupancy. We’re incredibly appreciative of their responsiveness and diligence on a job well done, and the client was very satisfied with the end result. We’d certainly recommend working with the Overhead Door team again!

Horrible experience, our garage door hasn’t worked for over a month since they came to install new openers. They chipped our brand new floor coating by not caring and dropping metal pieces on floor!!!!!!!!!!Still not fixed and water coming into our garage from the massive gap under since they don’t know what they are doing!Poor poor customer service. AVOID

LOOK ELSEWHERE FOR GARAGE DOOR SERVICESOur garage door was purchased and installed by Overhead Door through our builder. Our door has been serviced twice by Overhead in the last 10 years. On Sunday our door came off the rails. They came out for a fee of $275 + $15 supply fee + gst = $304.50. If any work was to be done it would be an additional $190/hr. The technician was in and out with my husbands help within 20 min. He said there was no resolution, we had to purchase a new door. He snapped off the hinges, my husband helped him stack the panels, we paid him and we were told Sales would call us on Monday with pricing for a new door. It's Tuesday today and Sales hasn't called us yet.A local family owned garage door business was recommend to us by one of our family members. We called them on Sunday as well but unfortunately they called us 30 minutes after Overhead. As kind, courteous and understanding consumers we did not want to cancel the repair request from Overhead. If it was today, I would have no remorse. On Monday, the family owned business professionally repaired our door giving us some time to consider having to purchase a new door. It has never sounded better, it's fully functional and we were charged $189. If they came on Sunday they wouldn't have charged us any additional amount for coming out on the weekend. If they couldn't repair it that day they would've stacked the panels and come out the next day to repair it for no extra charge.If you're looking for maintenance, repair or a new garage door, google for other businesses. Now that I've googled the ratings hold true.Who knows maybe Overhead might want to start saving their business and try to repair their reputation with their customers.

to keep short , stay away . if u have to deal with them always take a copy of what they write . I was talked into changing the segment as it will look better and was beyond repair" and they will straighten the rails on TOP . it turned out they brought the same segment missing some paint as it chipped off the top the car still damage signs on it and MISSING the Long support part cause was beyond repair ?? . been more than 1 year . called many times opened claims

Had a little accident with my door late Sunday, not big enough to call the 24/7 service line. Called this morning June 12th and advised of the first available appt. and I booked it. I'm sorry I can't remember the lady who I talked to, however she was amazing, friendly and concerned about securing me an appt. During this call I advised I could make a cancellation from another customer work for me and luck for me I have the opportunity to meet service technician Joe Knoll. Joe fixed my problem was supper friendly, gave me some great advice and had me out of lockdown in an hour.I can't say enough about Overhead Door, thankyou for delivering superior customer service.

My garage door started to open and close by itself!! I called this company and booked an appointment. This gentleman suggested to change the whole system because he thought it's (circuit short) and charged me 130$ for the visit, honestly I wasn't convinced that the whole system needs to be change so I had to take over and started trying to fix the garage opener... with my limited knowledge of electricity I figured it out and solved the problem and saved my self 550$ !!!