Enterprise Rent-A-Car

I had a good experience with this branch. I got the car in less than 5 minutes and everything was in place just as I wanted. The service was 5/5 both while pickup and while delivery.

Best Enterprise location in whole of GTA, staff is very good and especially Branch Manager - he is one of the best Manager I have come across.I have Enterprise location near my house, walking distance but everytime I just book it from Enterprise Thornhill location because of their excellent customer service and prompt addressing of any concerns.

Top notch service. Booked online and reserved a standard SUV. When I arrived, I was given the option of a Mercedes or Jaguar. Was in and out in no more than 5 min. Will definitely be back!

Very good service. They always give me the best cars when I choose you click we pick option. They never let me down. Its always my go to enterprise location.

I requested for a pick up(as stated on the website) and was told shuttle is full. Told the lady in branch I’ll be there between 1230-1300 and she very politely said “no worries” without caring to inform the branch closes at 1300 on the weekends. Very disappointed with the staff here, have to postpone my trip because of this.

My experience was good with them. I booked online and came to the location. They were really helpful. The initially gave me a Mercedes, When I told them I would like some normal medium car. Even though I had to wait a bit one to be available, They helped me to switch. Good experience

I needed a loaner car after leaving my car at the dealership for service. I was greeted by Tyler Manu who is very pleasant to work with! He explained the details of the loaner and ensured everything was in place. The car itself was very clean and everything was organized to make the whole experience as smooth as possible. He is very professional, energetic, and delivered amazing customer service! I’ll definitely keep this location in mind when renting a car.

I do not rent vehicles too often, but so glad I did at the 330 Steeles Ave. West Enterprise location. The 2 staff members were very polite and professional. Even though they were busy and their phone was ringing off the hook, I did not feel rushed and it was a nice, clean car. I would use their service again.

This branch in 330 steeles west is -0 star, my insurance did the reservation friday to them i have the reservation number and when i call to pick up the car the person who i speak to said they have no available car to give. Take note this is a reservation and not walk in, i got so upset coz i need the car for work the next. I told him whats the point of reservation if there is no car. And i ask why did they accept the reservation if they know that they have no guarantee car to give to the costumer. I am so upset but instead of helping me to call another branch bec. Its their fault, the person i was talking to with just hung up the phone . So unprofessional, i do not recommend this branch at all.

Alex Wah Fai Tsoi was the person who helped me out he was absolutely amazing. He helped me get the car that I wanted and was so nice and professional. I really recommend these guys they know what they are doing and they will make sure you’re absolutely satisfied. Great job keep it up guys.