Emerald Custom Creations

Had Duane do some work for me and have to say the finished result was top notch. We'll continue to have Emerald Custom Creations do more work for my company in the near future.

Amazeballs" sums up my entire experience. The efficiency and effectiveness around communications from start to finish was very impressive. I was made aware of the TAT for my custom order and phoned me the moment it was ready! I've had custom orders on Yetis before from a different company last year

I ordered a custom item and was treated amazingly but when I went to pick it up I was barely spoken to. Almost felt like they got my money so business was done. The overall quality of my item was great though and the recipient was thrilled.

The #1 choice for all plaques being ordered from CFB Moose Jaw. The quality, care and service keeps everyone coming back! As that’s the only service of theirs that’s all I can comment on but I am sure everything else of theirs is of the same high quality.

I am totally impressed with the service I received from Emerald Custom Creations. I brought in a picture to be framed on Monday morning hoping to get it back by the end of next week. This morning I got a call saying that it was ready for pickup...a day and a half later. I highly recommend that you choose this business for all your framing needs. You'll be glad you did.

Very disappointed with this place, they wereawesome to deal with when ordering a specialring for the birth of my daughter. Seemed likeonce they got our money they didn't care about us.It had been a month since we ordered the ring Icalled to check in as I was driving through the cityand wanted to check by chance if the ring was in. Iwas told I would get a call back, by 2pm I hadn'tgot a call back called again and was told again Iwould get a call back and never received a call. Myhusband called the next day to follow up as wehadn't heard anything and yet again was told wewould receive a call back we waited till 3pm andstill had not got a call. We phoned yet again and we're passed off to some male who had zero idea about the whole situation. We then cancelled our order as we felt that the customer service that was offered to us was unacceptable and we wanted no part in supporting this business. I now have waited 1 month for a ring I will not be getting. We have since purchased a beautiful custom ring from Envi Jewellers in Moose Jaw, the customer service was outstanding, we wish we would have went there from the beginning. Save yourself the headache and shop elsewhere!!!

Thank you, Lana, Duane, and your team for the amazing job framing my college diplomas. I highly recommend Emerald Custom Creations for gifts, framing, engraving, custom-made jewelry, home décor, etc. Excellent customer service!

Duane, and Lana create an amazing team that will get anything you need! They specialize in a lot of unique areas like custom framing, home décor, special gifts, and so much more. They have always had everything done for me at such a quick speed. I really appreciate you both, and all the hard work you do for Moose Jaw, and beyond.

My fiancé chose a beautiful wedding band from the store to propose to me, and then he and I, with the expertise of Lana, created a gorgeous—fully customized engagement ring. I showed Lana some inspiration pictures, and she was able to help me get started with my design. Using an online website, I could choose every detail of my ring, from the band style to the materials used and even the quality of each diamond. Lana was clear about the wait times for shipping, which ended up being faster than she said, and she stayed in communication with me throughout the entire process. If you’re looking for an engagement ring that is unique and fully customizable, I highly recommend that you check out Emerald Custom Creations and ask for Lana!

After 8 years of repeat business with Emerald, I have been consistently impressed. So much so, that I have ordered work to be done from Ontario after moving from Moose Jaw. Emerald completed the work order and had it in the post to Ontario with a very short turn around.