CLS Landscape Supply

Over 2 years ago, we were looking to have a deck built. When engaging with contractors, we were sent to CLS to look at materials. CLS approached us with the pitch: 'whoever builds this will inevitably have to come to us for the supplies. Why not have us build the deck and cut out the middle man' sounded like a reasonable pitch.I thus contracted CLS to design and build the deck. What a mistake :-/CLS quoted us over $130,000 for the design and construction of the structure. The experience has been horrible. It is now over 2 years and the deck has yet to be completed. We have had to constantly hound them to show up, do the work, and clean up the site when they leave. Over the past two summers we have constantly worried about the kids getting hurt due to nails, shards of metal left all over the lawn, and piles of construction materials left around the site.When we complained about the shabby work, CLS took the position that our expectations were too high, so we contracted Mike Homes Inspection services to review the work. The inspector came back with a long list of safety concerns, sloppy work, and building code violations. CLS's position was 'the inspector is not qualified to comment'. So we hired a professional engineer to review the inspector's work. The engineer confirmed that the deck was structurally unsound and needed to be fixed. CLS's response has always been, 'we are losing money on this project, please pay more than the contracted billing milestones or we will not do anything'. Finally, Rocky View County inspected the deck and identified building code violations and have deemed the stairs and landings are not safe to use.CLS's response is 'we built this according to the design that the subcontracted engineer provided', please pay to have it redesigned and rebuilt. The design was provided by a firm that CLS chose and CLS paid for (we were not involved, other than to say ... 'ya, that captures what we are looking for')We have paid CLS over $100,000 and we are left with a deck that we have never been able to use, is a complete mess, and has been deemed unsafe to access. We have never delayed any payments and we have paid more than the outlined billing milestones (our mistake).We now only have one choice, rip down the deck, have it redesigned by a professional builder, and sue CLS for the redesign and rebuild.If you are considering CLS for a project, ensure you have the contracts in place (like we did), ensure you have good lawyers, and be ready for a long unprofessional engagement that will inevitably end up in court. Better yet, look elsewhere for a professional company that focuses on construction, not supply.If you are a builder using CLS's supplies, ensure you do not send your prospective customers to CLS to review material options. You may end up being cut out of the project. Better yet, consider getting your supplies from a vendor who will not try to cut you out of your projects.

The hi-light of my day is going to CLS to get supplies in the summer. Mason and Kaylee are super friendly and knowledgeable. On special occasions Cooper helps me pick out product and it makes me feel appreciated as a small business owner. They have the greatest selection and I've enjoyed building my family a fire place, as well as planting large trees, doing natural stone walls and mulch for clients all out of 3 convenient locations.

I have been dealing with CLS for many years.For the most part these are local people and they work hard for your loyalty.Being a landscaper we are a bit more demanding than the public because our living relies on our product and dependability.We are almost always helped out in the yard quickly even when they are busy. Their prices have been really close or cheaper than Burnco or next option to buy from.They are more expensive in small quantities, but so is every one. They also deliver full truck loads of productfor a good price. As well as stone or hard scape materials.We buy from CLS regularly through out the season and are grateful for their expertise and help.They are an all round great company!

It is more than a pleasure dealing with everyone who works at CLS in Cochrane, all of the staff is always friendly and helpful, being a local small business it is awesome to find another local company that I can give my business to and one that I look forward to going to.I highly recommend CLS for any and all your landscape supply needs.

Reasonably priced, and fast quotes. Did fantastic work and have great selection of materials right on site.

Horrible horrible rip off rude people running this organization my neighbour had sand delivered from these people last week I called to order the exact same thing I was told I was trying to pull something !!! They wanted to charge me 300 dollars more from the Cochrane location and 209 extra from the Bearspaw location. They accused me of trying to pull something what a joke ! I have an invoice from them right in front of me from my neighbours service last week they are terrible business managers extremely unprofessional and rude ! I will never use them for anything will will advise everyone I know not to use them they scam !

Three times this season I have had the pleasure of dealing with CLS. I have purchased and picked up landscaping materials and it was a seamless process, and they made it very efficient. We are not professional landscapers and the staff helped us and were able to give top quality advice and service. In fact, we went to CLS on our first visit to get a load of black mulch, and upon arriving we discovered they had a large variety of shrubs, and perennials. We did a one stop shop! Based on our initial positive experience we returned twice more even though we live quite some distance away. Rather than lining up at other stores that do not have any product we pulled up, and shopped around, and found exactly what we were looking for. We have recommended CLS to our friends and colleagues.

Stopped by yesterday looking for rocks and slabs to use as a basking spot for my son's reptile. The lady there was super helpful and together we found just what I needed. Unfortunately, I didn't get her name, but she is a definite asset to this business. Thank you!

Great selection, and fantastic service, had a snafu on website and a simple call sorted all out.

Online ordering was simple, follow up call from their friendly employee was great.Delivery happened on time and they placed the bags exactly when I asked.Can’t ask for much better than this.I’ll be using CLS again in the future.