U-Pak Mobile Mini-Storage

These folks are wonderful, I recommend them to everyone. Twice when I've had lockers delivered I've needed last-minute changes (due to my own miscalculations) and the office staff were extremely helpful and gracious about it. The driver in Vancouver is a good communicator in addition to being a good driver, and we enjoy his sense of humour. We've had a positive experiences with U-Pak at every interaction.

Upak makes life easy! I can't recommend them enough. I have never had such sweet, genuine kind, honest, customer service ever! They call when you're late and make payments seamless and easy! Not to mention how reliable and trustworthy this company is!

Amazing care and customer service. Had stuff in storage for a few months nothing ever seems a problem. For example, lost locks, forgot to notify them that I changed my credit card, getting an extra container at short notice all these issues Upak kindly navigated for Is as new immigrants to Canada.The big plus of their crate storage system is that at any time you can have your crate delivered to any address where you might want to unload or sort out our stuff. And yes you do not pay a lot for this service. I highly recommend UPak!The crates are racked and staked by forklift do I do suggest that you do get some advice on how to stack your crate.

Upak is a simple storage company, with 2 sizes of mobile wooden storage lockers and 3 sizes of permanent metal ones.The staff there were amazing though. The guy in the warehouse was super helpful with helping me get into my locker and pack it safely, and the driver guy was very knowledgeable and helpful with the delivery to my place.Decent product with a stellar staff.

We put our items into a UPak box back in November 2021 and got it back in March. We moved from Vancouver to Victoria, so it this service very convenient for us. Spoke with 2 ladies, both extremely nice and patient with explaining all the info. It was Mercedes who booked us in and it was Janet who I dealt with when had to access our box and arrange drop off.Do the math on hiring a moving company or a UHaul to cross on the ferry. So no brainer from that perspective. I read all the reviews, some good, some bad and I was worried I must admit. But we took a punt on it. You have to make sure you know what it covered in case of damage. UPak are pretty much not liable for most things, so read the fine print. But this is the same for any physical storage space too. Like damage to contents by rodents, responsibility falls on the tenant of the unit. We went for the optional extra insurance done through a 3rd party called - Cowen, which was $140. This meant the contents of our locker were insured from 5K to 20K. Getting the box at our new home went well, they dropped it off on time and picked it up when we wanted it gone. So no complaints there.All round we were happy with the service.

Effortless storage, great for moving, as you pak locker yourself, no helpers needed. They pick up locker and deliver it to your next place ortake to warehouse for storage. Less stress, access to your belongings is possible with 24 hrs notice.

DO NOT GO HERE - NOT SECURE!!! My locker was broken into by a U-Pac employee who stole over $600 worth of stuff. As per the person I was dealing with, they had an employee who was removing locks and stealing things. U-Pac didn’t even inform me about the break in. I only found out because my lock had been replaced by U-Pac. Locks can easily be removed by removing the wood screws that hold the latch in place. I have phoned U-Pac 5x over the past year about this and have been told that management will phone me back… not single call back. I guess the next step will have to be court. I have since emptied my locker and cancelled it.

I love U-Pack Storage its made my life easier with a piece of mind.

Greatest and cheapest storage facilities in British Columbia Canada with great friendly customer service!