Mediation Services

Well organized workshops to provide training in conflict resolution in a concise yet simple process

Mediation Services offers an incredible learning environment to develop conflict resolution skills. The staff is professional, and knowledgeable.

I was the victim in a fraud case that was diverted to mediation services. Everything went well for the first while and then my case worker went on leave. It was that moment that things took a turn for the worse. The moment the new worker took over the file everything fell apart and I did not get a penny more given back to me in restitution. I requested to change workers (actually begged them), but my request was denied. The new case worker could not perform his job at all and now it got referred back to courts. To add further insult to this, I was given zero guidance by the case worker on what comes next and what to do other than to file a small claim" - my claim exceeds the threshold for a small claim (thanks for the great advice). I feel victimized twice. I am probably in a worse position now

Every time I take a Mediation Services course I walk away with immediately useful skills and a change of perspective I didn’t expect.

Mediation Services is a great institution. I took almost all the courses and loved each one, and then was privileged to serve on the Board afterward. It provides essential services for conflict resolution. I can't recommend Mediation Services enough!

I have participated in courses at Mediation Services and found their staff to be welcoming and their instructors well-experienced and effective. I came away from the courses with practical advice and processes that I could immediately put into practice. I would highly recommend that everyone take their courses!

I have recently participated in a course with Mediation Services and have found that the material provided was very relevant and up-to-date. The facilitator was amazing and everyday I left feeling that I could put the information that was just discussed to good practice. I left with a greater understanding of the topic and confidence in using my new knowledge for future practice.

I've now taken multiple courses through Mediation services, and all of them have been facilitated well, and have provided a safe space to discuss some difficult topics.I've experienced phenomenal instructors who care about you not only as a participant but as a professional; and have gone out of their way to help you succeed.I would recommend these courses as a journey to a certificate through them or individually as they are offered. The investment is worth it!

Excellent trainer, useful knowledge and a worthwhile investment in your professional development.

I completed a Resolution Skills Certificate in 2017 and thoroughly enjoyed each and every session. The facilitators are top notch and each session is bursting with great information and the opportunity to practice newly learned techniques. Highly recommended to improve communication at home, at work, with friends and out in your community!