The Room Collection

My first experience with the Room Collection was coming across the store by chance. I had been at a painting workshop and came in looking pretty bedraggled. I was immediately struck by the friendliness of both Karen and Alison who couldn’t have cared less about my appearance. Their main concern was how they could help me. My husband and I had been searching for months for just the right furniture for our house. I was blown away by the offer that they would drive over an hour to our place, on a Sunday, to see how they could help. In the end, we bought living room, dining room and bedroom furniture. Not being much good at decorating, I asked them to consider how we could accessorize with the smaller items to pull it all together. When the furniture arrived they came back and assembled everything and decorated with plates, vases, books, rugs and pillows.Our house looks so beautiful now and well put together. Since then I’ve been back to the store many times for gifts for friends and other smaller furnishings.All the members of their team are professional and dedicated to customer service. They are friendly and the store is beautiful and fun to shop in. In this day and these times it’s great to see they still have a sense of humor and love what they do.I’d highly recommend The Room Collection to anyone looking for large to small home furnishings and accessories. There is also a huge effort by the gals to keep they’re social media presence up to date and I love they’re website and Instagram account.If I could give 10 stars I would.

I always feel super welcomed and at home when I walk in. They are super helpful, their stuff is amazing and I love going to this shop. Highly recommend to stop by!

After much anxiety shopping for a couch at numerous stores etc, we made a last ditch shot in the dark to see what The Room Collection had to offer. It turns out that we should have done that first since we fell in love with a couch in their showroom (which is exceptionally appointed and staffed with fantastic employees). We purchased that sectional couch and couldn't be more pleased with our purchase and our experience shopping there. Great selection and quality - even better people! 6 out of 5 stars from us!!!

Love this store. I’ve moved to the coast but still shop on-line and visit when I’m out in the Okanagan.

Awesome customer service! After we mentioned a quality issue with an item we'd purchased some time ago, Karen took the initiative to contact the supplier and garner a prompt replacement of the item. It's so great to know that the Room Collection team is so dedicated to customer satisfaction. Thank you! Elaine & Alex

Such a beautiful store, with something for every budget. The staff are so kind and helpful, and have been incredibly accommodating during the pandemic. Their online store is awesome!

I love the girls at room collection! It’s a great place to shop for quality and unique products. The staff is very knowledgeable, helpful and friendly. Definitely one of my favourite places to shop in Vernon.

The Room Collection is one of the friendly and happy places toshop. The staff are the best!!!

Love Love Love this store! Every time I am in the area, I feel like I have to pass by! Great selection of amazing products, and customer services is always beyond all expectations! Thank you ladies for always making your customers feel like home. Xoxo

Love this shop—possibly the most tasteful retail experience in the Okanagan and a great place for gifts, home accessories, and little things that bring joy. Fantastic staff.