Burnhamthorpe Animal Hospital

Dr. Toner is amazing! I recently had to bring my two senior cats in for check ups as new patients, and the staff were all incredibly kind and loving to them. Dr. Toner and staff took the time to listen to my concerns and explain all of my elderly cats needs. I feel very comfortable leaving my pets in the hands of this clinic and highly recommend them to all. Also… such a beautifully decorated clinic.

The best vet I've ever been to! Everyone here is incredibly friendly and sweet, and you can feel how much they absolutely love animals. They treat our Tucker like family and really take the time to make sure he's comfortable when he's nervous. We are so grateful to have found such a great team to help us look after our munchkin (here he is happy at home). Thank you!!

Dr Kristin was amazing, alongside the staff and the welcome greeter kitties. So informative and personable. Does not try to price gouge!

By far the most caring staff of any vet we've been to. Not only are we happy with the service provided to Luna but she is one happy puppy going to the vet. Runs straight from the car to the door. They have taken care of her even in an emergency situation with no appointment, recurved frequent updates and she was constantly monitored. A bit pricier than other vet clinic but they will definitely give you the quality of care that you pay for. Highly recommend .

My family has this veterinarian for the family pets... was here on a vacation and my MAS got a tack and I called them and not a worry. They took good care of Leah and made a file. She came out no anxiety and if she had a tail would have been wagging it.

They charged for a cat cone multiple times. I had to bring my cat back becuz of the bladder stone blockage, he kept pushing the tube they inserted and they said it wasn't a emergency. Ended up spending 5k over 4 days! Cuz he kept pushing the tube out and then they finally pushed his surgery to a closer date. But the pain and suffering my cat had to go through , every time I brought him back to the vet. And now i realize they kept swiping me card for things like the cat cone. And they were nice cones 20.00 each. And the vet clinic never gave the cat cones I had already payed for back. I should of asked for them back. But bad experience. Bad vets from 2018. I went back to my original vet thank the lord! My pets are happy and healthy.

Merlot and I wanted to thank you all for a great 1st time experience.1st impression makes a difference and that was what we experienced. The office was clean, the staff and veterinarian doctors were amazing!All my questions were answered and I was put to ease being a 1st time puppy owner. My little puppy Merlot was well taking care off as she received her 1st needles.Within days, I received summaries of samples tests and recommendations on how to continue to care for Merlot.Very impressive overall, thank you!!

My two pups and two cats are very well taken care of, and they treat them as family! The staff and vets are incredible and so supportive. We wouldn’t go anywhere else!

It's clean, fast and centrally located. Staff are warm + welcoming, I had the best experiences with Dr. Agius. They treat pets like VIPs and do the cutest appointment summaries, but I agree with reviews that it's pricier than surrounding clinics, especially neutering.Dr. Toner, although great with animals, needs sensitivity training. After emptying my bank account in one appointment, I was crying and she dismissed me by saying SHE lives cheque-to-cheque (a veterinarian saying this to a minimum wage student) She followed me out of the exam room to call me rude and also complained about me loudly to staff in the back. The receptionist was the one to give information regarding my pets new medication.I prefer vets who at least pretend to have sympathy for their customers. First time a doctor has ever tried to convince me they're broke. I wont be returning due to this experience + the inflated pricing.

My experience with the staff and service for my pets at BAH has been nothing short of remarkable over the past 3 years of my pets being under the BAH team's care. They are team of professional, accommodating and field-experienced staff who have never come up short on treating my pets as though they are a member of their own families. Each member of the team that I’ve been in contact with has been accessible, quick to respond when needed and flexible in accommodating how busy schedules can get and have continued to be outstanding in supporting my pet’s health in both emergency and regular check-up circumstances - even through the pandemic.Since starting out with this team, I can’t imagine taking my pets anywhere else for their vet services. I don’t think my pets would get the care that they deserve anywhere else.