Palliser Medical & Travel Clinic

Absolutely grateful that I'm privileged enough to have a doctor given the shortage. Palliser staff are always so friendly when I call. While wait times are a little longer, its understandable given the circumstances of the doctor shortage here in southern Alberta.Dr. Waheed is thorough, kind, and listens to my concerns. She always has a smile on her face and takes her time explaining everything. I never feel rushed out the door.

I liked Dr Vic a lot and wish him the best, but scary to lose him just as there are no new doctors! However their new phone system is useless! I never get through and never get call backs as promised! I have had to email in order to contact them. Hope things get better there !

My husbands and I both see doctor Waheed and she’s absolutely fantastic! Wait times are always a little high because of how many patients they have but that’s okay. I never feel rushed at my appointment and I always feel heard.

My appointment was supposed to be 42minutes ago, I am still waiting. If this was a one off kind of deal, I wouldn’t care enough to write a review. However, this is every single time. Make sure you clear at least an extra hour of your schedule if you have an appointment here, put extra money in the meter. There is a MASSIVE need for some improvement here. This is so unprofessional.

So far not a great experience. I’ve been waiting over a month to get it, I showed up to my first appointment only to be told “sorry, (s)he’s not staying until June because of a family emergency (which is totally understandable!!!) we knew there were going to be some people we missed to call. Can we rebook?” Okay fine. Then I show up for my second appointment only to be told “sorry... that was yesterday.” Which, I specifically scheduled it because I had some other appointments that day, so no, I did no schedule it for the day before, they messed up. And I didn’t get a call to remind me. So. Not a great receptionist. We’ll see how my appointment goes, if I ever get one.

Dr Kizuk is great for IUD insertion, had no problems with her. Very nice and professional lady. But be ready to wait 30min to and hour after your scheduled time because they are extremely busy. I understand there is a doctor shortage but there are still ways to reduce wait times with better scheduling

Stars are for the friendly front staff. Didn't give a 5 for the fact that it's very unprofessional to have a Dr laugh at you when you're asking about something. Left pretty annoyed.

Showed up 15 minutes early, waited an hour, was told it would be another hour, had to leave for work. You're lucky if the doctors are willing to see you for more than 3 minutes. The staff doesn't follow up unless it's a booked appointment. If the doctor tells you they want to see you again, you have to book the appointment cause the staff won't. Should be called Mediocre Medical. I am looking for a new doctor.

Wait times are completely unacceptable. I'm writing this while waiting in a room which I've been waiting in for the past 45 minutes. My appointment was scheduled for when I was brought into the room. Not only that but Dr. Saif as brushed off my concerns on multiple occasions and has been no help to me besides one or two referrals that took months to get.