Aurora Crane Service LTD

Ordered a crane the first time. all went well and we paid the bill on the spot. Ordered a crane the second time and when it didn't show at the allotted time I called their office. I was told they were busy and had to sub our job to a different company. They had indicated Steve had called us about this and perhaps they did but failed to leave a message. Grand Valley Crane came out, did a reasonable job on Tuesday and when we attempted to pay him he said he would bill Aurora and left. We (Aurora Crane) had agreed on a price on the second lift and when the bill came in for well over the agreed price we disputed it. Obviously the excuse was that the third party crane had to be called and they billed us what they had been billed. Coming from Grand Valley, the travel was quite a bit more. The owner started by telling us we should not have signed their time sheet. The owner gave us lots of advice on carpentry techniques on how to build a roof and how our contractor was screwing us. Obviously trying to deflect blame from the fact it was actually him being not of his word. This discussion was on Wednesday afternoon and when my wife suggested paying he indicated he needed a credit card to process it rather than an e transfer. Steve then showed up on Thursday at the building site unannounced to wait for me. ( I was not onsite that day) As he waited, he proceeded to tell workers on site that they would not be getting paid. I guess he assumed he wasn't.Of course I paid him the next day on Friday and received my bill. Two day turnaround on an invoice. Pretty good? So the crane operators are fine but the moral and ethical compass of Steve is definitely suspect. So beware of all of the free advice and definitely keep him off your job site once his work is over.

Thanks for blocking traffic at a major intersection in Richmond Hill for 15 minutes to get a coffee.

Real good service and they respond to your questions right away

I would highly recommend using Aurora Crane. The crane operator helped us complete our project ahead of schedule. The operator was constantly concerned with job site safety, and their many years of experience made them an easy choice. The back office staff was also amazing throughout the process. Will use again!

A Plus service ! I wish all the best to managers and staff . Kind Regards . Saadat Zoujaji

I made an error with my original rating and Google wouldn't let me change it. Steve is going above and beyond during the busy holiday season to accommodate moving my building for me. Office staff is wonderful at this busy time of year as well. My apologies to Aurora Crane Services LTD for the error I made with my original post. I would highly recommend Steve; a true gentleman.

We have to move our Deck 16×24 and we are very happy with the results, the Team was very competitive , this was our first experience with Aurora Crane, our rental experience was great Steve and his father was helful and very knowledgeable, we will be highly recommend to everyone we know looking for crane.Thank you so much

Not Pleased! This company is very difficult to deal with, they stated a charge all in" per hour and then charged overages after the job was completed. They were provided the correct information when order was placed and admit to this yet made an error on their end

Used their services last week....operator arrived on time and completed job without incident.Great business and employees.Would use them again.

Nice gear ⚙️