Sussex Insurance - 104 Ave

Netanya is a great service provicer, polite and kind. Thank you for your help Netanya.

Staff is really what has me coming back, very helpful and professional!! One of my friends recommended me this location and yes! I'm very impressed by their way of explaining the appropriate policies according to my needs and affordability. I actually ended up getting the best car insurance deal, which i never thought of,coz of my past experiences with various companies.Thank you!! I know how hard it can get sometimes, but let me tell ya their staff is just amazing, HIGHLY RECOMMENDED!!

Helped out when I had forgot to renew my insurance. Got it renewed over the phone and I am good to go again. Fast friendly service.

Very poor service. I would expect “advisory” from insurance agents and not just “transactional” renewals. My driver factor had been increased due to a “payable” claim which i totally forgot. Had i known “before” my renewal it would’ve been so great as i paid back to ICBC Mafia … now my driver factor is re-instated as the premium won’t be affected due to the claim. Unfortunately I won’t get refunded of the higher premiums as the payment happened “after” renewal.I wouldn’t recommend this location at all.. no advisory services.. only transactional!!We are suffering already high prices with ICBC Mafia who don’t want to accept their fault at all too.Btw- i never received any letter from Icbc.

Very poor service this time I always visit this place as of the convenience but this time just because she wanted to avoid wasting her time made her waiting 20 mnts in line to fill the form details with a very bad manner and unprofessional attitude just wondering is she forced to work here or is it by her choice. For this or any other jobs if you don’t have customer service manner STAY HOMEvery annoying

Being getting my car insurance from this agency since 2 years. They really understand your problem and try fix it as soon possible. The girl named kamal has helped me alot for fixing my insurance issues. To be honest, great service, must go once.

Very professional staff with good customer service. She explained my plan to me in details. She is very calm and friendly. She took her time to answer all my questions. I will recommend the office to everyone.

Glad to have found this gem near my workplace in guildford area. One of my coworkers recommended me this sussex location and now me and my wife have been their happy customers since couple months now. The staff really seemed to care and take an interest in what our ideal policy should look like. And one of the staff members, she really took her time answering my questions and cleared all my doubts. My experience with them has been Wonderful!!

I went to get my insurance renewed, a young indian lady working there was so rude. She didn’t even explain anything and moreover when i matched the older insurance policy there was something missing. These kind of people shouldn’t be there who can’t even give a proper and friendly customer service.I recommend not to go there if u see this young indian lady there. This is the first time i saw someone working in insurance field and the agent is so rude and dont waana provide proper knowledge to the customer.

Netanya helped us and she was really professional and helpful. Thank you so much.