Best Buy
1212 Reviews
$$
- Thursday11 AM–7 PM
- Friday11 AM–7 PM
- Saturday11 AM–7 PM
- Sunday11 AM–6 PM
- Monday11 AM–7 PM
- Tuesday11 AM–7 PM
- Wednesday11 AM–7 PM
About the Business
Best Buy Harwood Centre In Ajax, ON | Best Buy Canada | Visit your local Best Buy at 20 Kingston Rd. W in Ajax, ON for computers, TVs, appliances, cell phones, video games, smart home tech, and Geek Squad services. Reserve online, pickup in-store.
Contacts
Call Us
+18662378289
20 Kingston Rd W, Ajax, ON L1T 4K8
Hours
- Thursday11 AM–7 PM
- Friday11 AM–7 PM
- Saturday11 AM–7 PM
- Sunday11 AM–6 PM
- Monday11 AM–7 PM
- Tuesday11 AM–7 PM
- Wednesday11 AM–7 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Repair services
- Electronics
- Batteries
Recommended Reviews
Daisy Cosh
19.09.2023
Best Buy
I bought a new battery for my Samsung Galaxy A8 (2018) off of Best Buy's website. I tried changing the battery myself but struggled greatly and seeked out the nearest Best Buy (Ajax) to help me out. Unfortunately, despite Best Buy selling the battery to me, no associates at Best Buy could help me. They told me to go to the phone kiosks at Pickering Town Centre and see if they could help me. I eventually was helped at Cellspoint in the mall, but was really disappointed that once I'd spent over 30 bucks on a new phone battery, I had to spend the same again to have the battery put into my phone. Best Buy should have warned me that just because they sell something on their website, doesn't mean they know how to help a customer once they have their product. I'm disappointed and know not to rely on them again.
Abdullah Muhammad
14.09.2023
Best Buy
Michael at Geek Squad was super helpful , calm , and patient ! Made the whole process very fluid and easy!Thanks , love this location :)
Asa Johnson
09.09.2023
Best Buy
I went to Best Buy to pick up a smart watch for my nephew a few days ago. I was quickly greeted by a representative, and she directed me to the area for the watches. While there, it took me a few minutes to find someone to assist me. When I was ready to pay, the machine was not working. The rep had to call on someone else to assist. Eventually, it worked, and I was on my way.
Sandeep B
04.09.2023
Best Buy
Customer service at it's best. I can see lots of improvement from last time. Seems like they have hired few knowledgable people. Good at their job. Also, their manager is awesome. I saw someone was in stress due to some issue, but one of the manager handled the situation in a calm manner and made sure customer was heard and taken care of. If you are in Durham area and looking for all in one electronics store then I will recommend this store. You get almost everything electronics here with Awesome Customer service. Side note, always buy geek squad accidental warranty with your TV is you have kids. If comes really handy. Just my two cents !!!
George Legourdas
18.08.2023
Best Buy
I recently visited Best Buy and had an amazing experience with Qaium, one of their sales associates. From the moment I walked in, Qaium was ready to help and quickly found the perfect TV for me. His knowledge and service were outstanding, and I'm incredibly happy with my purchase. Highly recommend Qaium for exceptional assistance at Best Buy!
Rohit Arora
25.07.2023
Best Buy
Dylan helped me in the best possible way. He was very polite and provided me really good customer service.
Lorenc K
24.07.2023
Best Buy
Place is huge and well organized. Was able to find and purchase what I was looking for.
Isaac Figueroa
23.07.2023
Best Buy
This Best Buy place at Kingston rd and Hardwood in Ajax has useless people. I’d rather use robots for sales and payments. They have no clue about products, they have not criteria to sell , they are like zombies .
Danish Ilyas
21.07.2023
Best Buy
The majority of the staff at this location are in need of customer service training. On Sunday afternoon, I bought a S23 Ultra and received assistance from a helpful and welcoming associate at the front desk. However, when I returned on Monday evening to exchange my phone case, the experience took a turn for the worse.Upon entering the store, an associate approached me and inquired about my needs. I informed them that I wanted to exchange my case, but instead of offering assistance or guidance, they simply directed me to another area, saying, Yes
Naveen Khanna
20.07.2023
Best Buy
Avoid going there, guys, if you don't want to waste your time. Spent 1 hrs and 40 min in line over Cell phone section. No one wants to work or help. roaming here and there chit chatting. Have to come back.On the other side, my son was looking for a PS5 controller 24 min on cash counter no one available. After 25 min someone came and told him to go get the controller from the gaming section. From the gaming section, someone told me that will be nearby checkout. And finally they're said they don't have the one are we looking for.If I read reviews before, i never visit there. I guess staff is getting there pay check and doesn't care about anything else.Don't do mistake which we did... AVOID GOING THERE>
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20 Kingston Rd W, Ajax, ON L1T 4K8
Best Buy