NAPA AUTOPRO - Roy's Service Centre

Been happy with the service here each time I've come. The latest repair in my older Mazda was a bit of a stickler and required some deeper troubleshooting as time went on. But the team figured everything out and we agreed on great terms of service and rates, felt fair as we worked out the details. Will continue to come back.

Another excellent service experience at Roy's. I love the e-mailed or SMS'd reports with clear photos showing why any discovered issues need to be addressed. Everything is always so well explained and service schedule is sensibly deferred to later in the season when possible. Great friendly customer service as always. Eric and Ian are very helpful and knowledgeable and great to deal with!

They were sensitive to, and accommodated, my need to have all supplies ready for my appointment as I have to take a day of vacation to get my vehicle in to the shop.

This business and their management have really gone downhill since Roy’s retirement. It’s a shame. After the experience I’ve had here recently, I will never recommend or bring my vehicles back here. It’s “ Roy’s” in name only!! The real “ Roy we knew and loved has left the building “ . Sad

I broke a welded nut inside my frame while installing my hitch on a Thursday night. I called Roy's on Friday morning at 9am to see if they could weld a new nut on.. they had me on the lift within a half hour of calling them, and on my way about an hour after that.

Great place to have your vehicle receive a full diagnostic with pricing associated with all work. The process makes it easy to plan upcoming repairs to your vehicle and allowed me to understand more about my vehicle, this being my first one.Melissa is a spectacular customer service rep and has always made everything clear with a text message containing the diagnostic report in full detail. She has made getting repairs done unexpectedly and in advance easy and convenient allowing for work to be completed to fit my schedule. Roy's also provided a vehicle for me to use for the time between drop off and pickup overnight. Saved me big time for getting to and from work.Always appreciate the service, Melissa, and Roy's team.

Honest garage, great work excellent customer care. Also will do custom work at a reasonable price. Wouldn’t take my custom turbo charged RX8 anywhere else.Great place to get your 300c SRT8 serviced as well!

After an unexpected flat midway through a long road trip flattened the rim of a tire this past summer, we pulled into Roy's right before closing time and were extremely impressed with their efficiency and willingness to stay late and replace the tire for us. I'd definitely return if I'm ever in the area.

I got my front sway bars replaced. The service I received was excellent. Highly recommend them.