Pilon Ltée

Not sure if there is an equivalent on the Ottawa side of the river but Pilon Latee has got to be the best place for professional contractors or skilled handymen in the Ottawa/Gatineau area. Everything is for professionals (tools etc.) and builders (lumber, plumbing, finishing products).Staff is friendly and informative. I love this place.

This store does not care about individuals. They only want Business's, Pros and Contractors as customers.I purchased for close to 3000$ in deck supplies (where I had next to no service) and I wanted to return for about 90$ of extra unused unopened Rampe connectors and they refused because it was over 90days ago.Thanks for nothing.I'll go back to HomeDepot and Rona and they care about returning customers and at least will give me store credit on over due materials.

worst place ever for delivering. driver have to unload by own with pump truck. very arrogant,disrespectful with truckers.

Love this place! Always have what you need and you load outside so especially perfect for pandemic materials shopping.

Wanted to thank Gabriel for helping me out. I was looking for a crawl space vapor barrier and as he did not have what I was looking for he remembered a supplier he felt with a few years back. He got my info and said he would call me back. Did I mention this was all done over the phone... He called me back within an hour and I had my answer. They did not have the product either but just ja ing Gabriel make that phone call to me ks going above and beyond in customer service. 5 stars

Pilon is by far the most experience store when it comes to building materials. Small or large job, give them a try. Prices are great and they always have what you need in stock

This is quite interesting this is the first place that I have been told that I MUST use my entire gift certificate or I would lose it… so basically if you purchase a 500$ gift certificate and only need to use 243.76$ you lose the rest… How dare a company tell me I have to use the entire gift certificate? So basically I should buy 5$ gift certificates 100 times so I can use it the way I want ???? They have no policy on this that I can find so is this them just being petty? A company as big as yours should rethink how this certificate scam works I’m not impressed. Let me purchase what I want when I want for the amount I want to spend… Hopefully someone from Pilon reads this and says hummmm this guy makes sense let’s adapt this right away

Truly helpful, courteous and very knowledgeable staff. They asked the right questions in order to provide me with a countertop that would fit. They also bent backwards to do the work right away so I would not have to return and to comply with my tight deadline.

Always had great service here, they always have what I need and the were super friendly helping me find what I needed for my project. Far more knowledgeable than the local hardware stores.