Tlc Movers

TLC MOVERS IS A SCAM*** BE AWARETHIS IS MY 2ND REVIEW ON BBB ABOUT TLC MOVERS. My Household goods and Toyota SUV were picked up on Dec 5th 2022 from Mississauga, Ontario and was promised to be delivered to Calgary, Alberta within two weeks. I was asked to pay $5360 upfront and i paid the amount completely. Today its Jan 2nd 2023 which is almost a month and no one is telling me the exact status of my goods and when will it be delivered. In past one month, TLC has been giving all kind of excuses starting from Truck breakdown, Drivers quitting, apologies, assurances but not the delivery date and status of my goods. I deeply regret choosing TLC as a moving company and DO NOT RECOMMEND THIS COMPANY AT ALL. I am staying with my wife and young kids in Calgary without my vehicle and household and this harsh weather is costing me a fortune on rental vehicles, essential furniture .. things which i already had but under TLC possession and i can't use them. Sales representative Pat Walsh" has vanished completely after taking the payment and left me at the mercy of some East and West Dispatch email IDs which are good for apologizing and giving me fake assurances but not the delivery status. TOTALLY UNPROFESSIONAL!!!!!!!!!"

Booked with TLC , was told 4-12 day delivery , basically telling me what I wanted to hear . TLC is a broker and hired AMS out of Ontario. They do their own paperwork and put carriers convenience in the delivery section and don’t tell you . Pickup July 21/22 in Ontario. I moved into new house in Nova Scotia Aug 3/22 . Delivery Sept 2/22 . Not only did I basically live a month with nothing when they did deliver there was quite a bit of damage . Be smart and stay away .

I contacted TLC to help my dad move from Montreal to NS. They did a really accurate quote and helped my dad to feel comfortable and confident, explaining the process. As a broker they got my dad a great price, way better than he would have been able to obtain himself. Everything was on time and nothing went missing or was damaged. Great service all around and I often recommend them to other friends and family planning long distance moves.

If I could give them 0 stars, I would! Please be so careful if you are thinking of using this company. We were planning a cross country move and they called us several times to get us to book in with them as our movers. They went on and on about how they are BBB accredited, and were very personable and charming. Once we paid our deposit…radio silence. When we finally managed to get in touch with them (very close to our move date) they said they wouldn’t have movers within two weeks of our move date, if at all. They stated they could look for alternatives, but it would come out of our pockets. We had previously had a quote for $8000 from Pods, but went with TLC movers as they had quoted us less. We ended up having to book with Pods, which now cost us $13,000 as it was so close to our move.Honestly, one of the worst experiences I have ever had. Appalling that we had no recourse besides getting our deposit back. Basically, it cost us $5000 more to move than if we had not booked with them in the first place. I felt so duped by this company. Be careful!

There is a lot of nightmare stories out there about moving companies, we emailed close to 10 different movers, TLC were the only ones that replied fast and professionally. we took the chance with them and it want quite well seeing that nothing ever goes perfect when moving across a country.we moved from MB to southern Ontario with a month delay in between, we had to be out of our home in MB a full month before we got the keys to our Ontario home.our stuff got delivered 1 day after the date we set a month prior with no hiccups so we were very relieved !Our experience with TLC was a good one! very professional and friendly.I would highly recommend them if you are planning on making a big move

First - this is NOT a moving company but a brokerage.Todd from TLC Movers booked our move on May 26th of 2021 and took our deposit of almost $2000 on May 27th for our Cross Canada Move for pick up in Ontario on either the 14th or latest 15th of July.TLC Movers is ONLY a brokerage. They broker trucking companies who also broker other drivers with trucks.The move never happened. We found out ONE DAY prior to our move date. As per Todd at TLC, the driver would be in touch a couple of days prior to give us at ETA. We were told it would be ALL Ways Moving and Storage out of NS who would be handling our move. Todd from TLC even put us in touch with the owner John who asked us on June 28th to be ready on July 13th instead to which we confirmed. On July 12th we had yet to hear from any driver and I contacted Todd at TLC.The driver Kevin from a trucking company in Hamilton ON (not ALL Ways Moving as told) phoned me saying he hadn't even received the order until the week prior (week of July 5th).He could not accommodate us and expressed how badly he felt for us and that both TLC and ALL Ways Moving and Storage out of Nova Scotia were extremely unprofessional.And of course we were upset, and demanding a solution! Todd from TLC wrote to me in an email - that I should be careful with my tonality and not be so demanding and upset as all my worldly possessions would be in the hands of others.So a family of three with 12,000 - 14,000 lbs of our worldly possessions that need to be out of our sold Ontario home by July 15th and we receive confirmation on July 13th that we will not be accomodated. No accountability, no solution offered and absolutely no apology. All we got was grief, anxiety and stress as we scrambled to find a less than ideal solution in less then 2 days which resulted in us having to leave many household items behind.Please do your research. I would not use TLC Movers. Do not use All Ways Moving and Storage. (Review for them coming soon).Good luck.